Customer Care Agent

1 week ago

Hopewell Junction, United States Meenan Full time

Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.

Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you

**Responsibilities**:
As a Customer Care Agent, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.

**Specific duties include**:

- Preparing account changes
- Troubleshooting and resolving customer issues
- Identifying and acting upon potential new sales opportunities
- Assisting with customer retention
- Working with other departments to ensure timely resolution of customer issues
- Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines

**Requirements**:
As a Customer Care Agent, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.

**Specific qualifications include**:

- High School Diploma or Equivalent
- 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
- Ability to work well in a fast paced environment
- Excellent telephone skills
- Strong troubleshooting abilities
- Solid negotiating skills
- Computer proficient
- Must be flexible for weekday and weekend shifts

**Benefits**:
As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.

Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

- Medical coverage (F/T staff)
- Dental coverage (F/T staff)
- Retirement Savings
- Plus more

The hourly pay range is $18-$20.

**_ Build a rewarding career with an industry leader_**

**_ We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace._

  • Customer Care Agent

    1 week ago

    Hopewell Junction, United States Meenan Full time

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established...

  • Customer Care Agent

    1 week ago

    Hopewell Junction, United States Star Group LP Full time

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established...

  • Front Desk Agent

    5 days ago

    Hopewell Junction, United States LaScala Leasing Full time

    **Benefits/Perks** - Flexible Scheduling - Career Advancement Opportunities - Competitive Compensation **Job Summary** We are seeking a positive, friendly** Front Desk Agent **to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....

  • Front Desk Agent

    4 weeks ago

    Hopewell Junction, United States LaScala Leasing Full time

    Benefits/Perks Flexible Scheduling Career Advancement Opportunities  Competitive Compensation Job SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also...

  • Front Desk Agent

    4 weeks ago

    Hopewell Junction, United States LaScala Leasing Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement Opportunities Competitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....

  • Front Desk Agent

    4 weeks ago

    Hopewell Junction, United States LaScala Leasing Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible SchedulingCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments....

  • Account Manager

    4 weeks ago

    Hopewell, United States Tavorise Marks - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Customer Service Representative

    1 week ago

    Apache Junction, United States Matt Watson - State Farm Agent Full time

    Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow...

  • Account Manager

    4 weeks ago

    Grand Junction, United States Sean Brumelle - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceDental insuranceHealth insurancePaid time off Position OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your...

  • Account Manager

    4 weeks ago

    Grand Junction, United States Eric Lusby - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Grand Junction, CO is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Eric Lusby - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Insurance Account Position

    4 weeks ago

    Essex Junction, United States Chris Kasper - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Essex Jct, VT is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chris Kasper - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Customer Service/care Representative Day Shift

    4 weeks ago

    Hopewell Junction, United States Star Group LP Full time

    **Work in a Hybrid Role, 3 days a week in office 2 days a week from home**: - We have immediate openings for Customer Service Representatives**, **to support our customer base working in this hybrid role. **If you enjoy talking to people and helping them, want to grow your career and are passionate about quality Customer Service we have just the...

  • Customer Relations Representative State Farm Agent Team Member

    2 weeks ago

    Grand Junction, United States Jacob Druce - State Farm Agency Intern Full time

    Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you!...

  • Customer Relations Representative

    2 weeks ago

    Grand Junction, United States Jacob Druce - State Farm Agency Intern Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentAGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be...

  • Customer Service/Ground Operations Agent

    4 days ago

    Grand Junction, United States Allegiant Air, LLC Full time

    ** Customer Service/Ground Operations Agent** **Job Category****:** Ramp/CS Agent **Requisition Number****:** CUSTO005932 Showing 1 location **Job Details** **Description** This position is responsible for providing customer service to all customers, including scheduled or charter services. Responsibilities will also include ground operations, aircraft...

  • Receptionist - State Farm Agent Team Member

    4 weeks ago

    Grand Junction, United States Lavonne Gorsuch - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTIONLaVonne Gorsuch Insurance Agency is seeking a friendly, organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and retaining customers. As a team member with our agency, your attention to detail, dedication to client relations, and reliability equip you for...

  • Guest Service Agent

    2 months ago

    Hopewell, United States Kalyan Hospitality LLC Full time

    Guest Service Agent delivers exceptional customer service. Handle the requests and transactions of the hotel guests, and coordinate with other departments, as necessary. **ESSENTIAL FUNCTIONS**: - Efficiently check guests in and out of the hotel. - Listens to, anticipates, and fulfills guest needs. - Provide information to guests about hotel services,...

  • Customer Service Agent

    2 weeks ago

    White River Junction, United States Greene Resources Full time

    Job Number: 47665 Customer Service Agent (Personal Lines) Job Description: To provide professional customer service for the clients of the Personal Lines Team by processing all lines of personal insurance in accordance with the objectives and procedures outlined by the Team/Branch Manager. Responsibilities: Provide prompt, accurate, courteous service to...

  • Customer Service Representative

    4 weeks ago

    Grand Junction, United States Lavonne Gorsuch - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:LaVonne Gorsuch Insurance Agency Our Agency is looking for a friendly, outgoing, detail-oriented individual to be a Customer Service Representative. If you are a person who has exceptional communication skills, professional office experience and the ability to work well with people from all walks of life, this...

  • Customer Relations Representative

    5 days ago

    Grand Junction, United States Lavonne Gorsuch - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:LaVonne Gorsuch Insurance Agency Our Agency is looking for a friendly, outgoing, detail-oriented individual to be a Customer Service Representative. If you are a person who has exceptional communication skills, professional office experience and the ability to work well with people from all walks of life, this...