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Customer Service Representative

4 months ago

Grand Junction, United States Lavonne Gorsuch - State Farm Agent Full time
Job DescriptionJob DescriptionROLE DESCRIPTION:
LaVonne Gorsuch Insurance Agency
Our Agency is looking for a friendly, outgoing, detail-oriented individual to be a Customer Service Representative. If you are a person who has exceptional communication skills, professional office experience and the ability to work well with people from all walks of life, this is the place for you We're looking for a team member who exhibits a commitment to helping people and can work fluidly in an environment that requires the balancing of multiple responsibilities. You will have the full support of our customer service team and will play a vital role in our day-to-day operations. Our team members are treated with respect, care, kindness, and have opportunity for insurance education and growth. This is an excellent opportunity if you would enjoy a work environment which includes: friendly, fun co-workers, office dog, many established and new clients and a positive work environment, go ahead and apply now

RESPONSIBILITIES:
  • Establish genuine customer relationships and follow up with customers.
  • Meet and welcome our clients as they call, come in or e-mail us.
  • Use a customer-focused, needs-based review process to educate customers about options to protect what matters most to them.
  • General Office/Administrative duties.
QUALIFICATIONS:
  • Dedicated to letting our clients know they are valued and important to us during every conversation with them.
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Able to obtain Property and Casualty License.
  • Able to obtain a Life/Health License.
  • Able to achieve mutually agreed upon marketing goals.
  • Interested in marketing products and services based on the individual, specific needs of our clients.
BENEFITS:
  • Hourly wage plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Health and Vision benefits.
  • Simple Retirement Plan (IRA with matching contribution from employer).
  • Growth potential/Opportunity for advancement within my office.