Current jobs related to Service Desk Agent - Parsippany - STAND 8

  • Front Desk Agent

    3 days ago

    Parsippany, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Sonesta Extended Suites Parsippany [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service...

  • Front Desk Agent

    3 months ago

    Parsippany, United States Embassy Suites by Hilton Parsippany Full time

    DescriptionA Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests...

  • FRONT DESK AGENT

    4 months ago

    Parsippany, United States Hilton Full time

    A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the...

  • Front Desk Representative

    2 weeks ago

    Parsippany, New Jersey, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Sonesta Extended Suites Parsippany. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Register guests and process check-ins...

  • Front Desk Representative

    2 weeks ago

    Parsippany, New Jersey, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Hilton Parsippany. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing front office operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesCheck guests in and out of the hotel, ensuring...

  • Front Desk Operations Manager

    3 weeks ago

    Parsippany, New Jersey, United States Remington Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Remington. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk, providing exceptional guest service, and leading a team of front desk agents.Key ResponsibilitiesFront Office ManagementOversee...

  • Customer Service Representative

    4 months ago

    Parsippany, United States Said Shamsudin - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...

  • Receptionist - State Farm Agent Team Member

    4 months ago

    Parsippany, United States Said Shamsudin - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...

  • Account Associate

    4 months ago

    Parsippany, United States Said Shamsudin - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...

  • Senior Operations Manager

    3 weeks ago

    Parsippany, New Jersey, United States Georgia IT Inc Full time

    Job Summary:Georgia IT Inc is seeking a highly experienced Senior Operations Manager to lead our Service Desk team. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of our Service Desk, ensuring seamless delivery of services to our customers.Key Responsibilities:Lead and manage a team of Service Desk...

  • Senior Operations Manager

    2 weeks ago

    Parsippany, New Jersey, United States Georgia IT Inc Full time

    Senior Operations Manager - Service Desk LeadGeorgia IT Inc is seeking a seasoned Senior Operations Manager to lead our Service Desk team in Parsippany, NJ. As a key member of our operations team, you will be responsible for driving service excellence and ensuring seamless delivery of IT services to our customers.Key Responsibilities:Lead and manage a team...

  • Front Desk Supervisor

    4 months ago

    Parsippany, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and duties and be able to...

  • Guest Services Manager

    1 month ago

    Parsippany, New Jersey, United States Remington Full time

    Job OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes recruiting, hiring, training, supervising, and scheduling front desk agents, front office supervisors, guest service aides, concierge staff, and PBX operators.Possess a comprehensive understanding of the roles and responsibilities of Front Office staff and be...

  • Guest Services Manager

    4 weeks ago

    Parsippany, New Jersey, United States Remington Full time

    Job OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes recruiting, hiring, training, supervising, and scheduling front desk agents, guest service aides, and concierge staff.Possess a comprehensive understanding of the roles and responsibilities of Front Office staff and be prepared to perform any necessary duties as...

  • Guest Services Coordinator

    1 month ago

    Parsippany, New Jersey, United States Remington Full time

    Position OverviewKey ResponsibilitiesOversee the staffing of front office personnel, which includes the recruitment, training, supervision, and scheduling of front desk agents, supervisors, and support staff.Possess a comprehensive understanding of the roles and responsibilities of Front Office staff, with the ability to perform any of their duties as...

  • Front Desk Associate

    3 weeks ago

    Parsippany, New Jersey, United States Crunch Fitness Full time

    **Job Summary**Crunch Fitness is seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and guests.**Key Responsibilities:**Greet and Welcome Members and GuestsCheck-in Members and GuestsAnswer...

  • Guest Experience Specialist

    4 days ago

    Parsippany, United States Courtyard by Marriott Full time

    Courtyard by Marriott - 3769 US Highway 46 East [Front Desk Agent / Concierge] As a Guest Experience Specialist at Courtyard by Marriott, you'll: Welcome guests with a warm smile and provide exceptional customer service; Assist guests with check-in and check-out procedures; Respond promptly to guest inquiries and resolve any issues or complaints in a...

  • Internal Sales Desk Associate Series 7

    1 month ago

    Parsippany, United States SmartTrust Full time

    Internal Sales Desk Associate – Series 7We are searching for an Internal Sales Desk Associate – Series 7 to work out of our Parsippany, NJ headquarters.The primary role of the Internal Sales Associate is to build brand awareness and partner with external wholesaler(s) and other staff to build strong selling relationships with Financial Professionals.This...

  • Front Desk Coordinator

    1 week ago

    Parsippany, New Jersey, United States Tandym Group Full time

    ReceptionistA dynamic and organized professional is sought by Tandym Group to fill the role of Receptionist. This position is ideal for an individual who excels in providing exceptional customer service and maintaining a welcoming atmosphere.Key Responsibilities:Maintain the reception area, ensuring it is clean and well-organized.Field and route calls,...

  • Front Desk Associate

    2 weeks ago

    Parsippany, New Jersey, United States Family Vision Associates Full time

    {"title": "Front Desk Role", "description": "About UsAt Family Vision Associates, we're dedicated to delivering exceptional patient experiences and providing high-quality eye care. Our team is passionate about making a difference in people's lives, and we're looking for like-minded individuals to join us.Your RoleAs a valued member of our team, you'll play a...

Service Desk Agent

4 months ago

Parsippany, United States STAND 8 Full time

STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world

Are you a customer-centric problem solver with a passion for technology? Do you thrive in a fast-paced environment where your communication skills and technical expertise come together to deliver exceptional support? If so, we invite you to embark on a rewarding journey as a Service Desk Agent with us.

**Responsibilities**
- Troubleshoot and resolve issues on the initial call when possible.
- Utilize the internal knowledge base, experience and team resources.
- Escalate tickets to appropriate support groups when needed.
- Document issue in Help Desk database.
- Follow up on open issues with escalation groups to provide feedback to customer.
- Perform a quality assurance check on resolved tickets to ensure customer satisfaction.

**Additional Details**

The base range for this contract position is $20- $25/per hour, depending on experience.

Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

**Benefits**
- Medical coverage and Health Savings Account (HSA) through Anthem
- Dental/Vision/Various Ancillary coverages through Unum
- 401(k) retirement savings plan
- Company-paid Employee Assistance Program (EAP)
- Discount programs through ADP WorkforceNow

**About Us**

STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the “bleeding edge” of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at

and reach out today to explore opportunities to grow together