Call Centre Rep

3 weeks ago


Newport News, United States Expedite Technology Solution Full time

**Remote/Hybrid/In-Person**:In-person

**Location**: Newport News, VA

**Assignment Duration**:4 Months

**Potential to convert to FTE, If so, what rate**: Yes, No rate at this time

**Resource's typical working day**:
This person will be behind the scenes and service as the first and main contact for the end clients phone (this roles takes place at their corporate headquarters office)
Day to day they will be:

- Take all inbound calls and routes calls to the appropriate people and mailboxes.
- Provide general customer service
- On occasion they will be asked to sit at the front desk. Issuing badges, greeting guests, and answering the phones

**Years of Experience needed**:1+ Year of customer service experience is required

**Level of Education**:H.S Diploma

**Systems/Software proficiencies**:Microsoft Office Suite would be preferred but not required

**Certifications/Licenses**: n/a

**Top Must have Skills**:

- Mature
- Composed
- Customer Service Attitude
- Professional Phone Skills

**Top Nice to have Skills**: Prior call center or receptionist experience would be highly preferred

**Interview Process**: 1 Round interview onsite

**Work Equipment Issued**: n/a

**Job Type**: Contract

Pay: $15.00 - $18.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Morning shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Recptionist: 1 year (preferred)
- front desk: 1 year (preferred)
- customer service: 1 year (preferred)

Ability to Commute:

- Newport News, VA 23606 (required)

Ability to Relocate:

- Newport News, VA 23606: Relocate before starting work (required)

Work Location: In person


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