Call Center Rep

3 weeks ago


Newport News, United States Expedite Technology Solution Full time

**Resource's typical working day**:
This person will be behind the scenes and service as the first and main contact for the end clients phone (this roles takes place at their corporate headquarters office)

**Day to day they will be**:

- Take all inbound calls and routes calls to the appropriate people and mailboxes.
- Provide general customer service
- On occasion they will be asked to sit at the front desk. Issuing badges, greeting guests, and answering the phones

**Years of Experience needed**:
1+ Year of customer service experience is required

**Level of Education**: H.S Diploma

**Systems/Software proficiencies**:Microsoft Office Suite would be preferred but not required

**Certifications/Licenses**: n/a

**Top Must have Skills**:

- Mature
- Composed
- Customer Service Attitude
- Professional Phone Skills

**Top Nice to have Skills**: Prior call center or receptionist experience would be highly preferred

**Interview Process**:1 Round interview onsite

**Job Type**: Contract

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift

Work setting:

- In-person
- Resort

**Experience**:

- Call center: 1 year (preferred)

Ability to Commute:

- Norfolk, VA 23501 (required)

Ability to Relocate:

- Norfolk, VA 23501: Relocate before starting work (required)

Work Location: In person



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