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Field Service Rep

4 months ago

Newport News, United States Johns Hopkins HealthCare Full time
Who you are:

As the TRICARE (US Family Health Plan) Relationship Representative for Johns Hopkins HealthCare, you are passionate about the health and well-being of our military members and their families. An advocate for the highest quality of care, you are proud to communicate the benefits of the US Family Health Plan to prospective eligible members and key military organizations. You understand the value of building and maintaining relationships to increase enrollment and provide an excellent member experience along the way.

Note: Must be active duty family member, retiree or retiree family member in order to perform duties on military bases.

The territory for this position is Hampton Roads and Newport News.

What you'll do:
  • Work part-time during normal business hours (usually briefings are on Mondays, Tuesdays, and Thursdays (before 1pm EST)
  • Provides information on the USFHP in various settings to educate DEERS eligible TRICARE military health system beneficiaries
  • Interface with key military and military-related organization contacts in setting up meetings and events
    • Conduct seminars; offer educational programs; conduct information briefings
    • Maintain timely and accurate reporting
    • Establish and maintain ongoing relationships with health care and community/family support/retiree activities coordinators.
    What you'll bring:
    • Excellent communication skills
      • Ability to develop and cultivate Military Base Command relationships
      • Ability to explain features/benefits of the USFHP
      • Great attention to detail and follow through
      • Goal and Relationship oriented
      • Bachelor's or Associates degree preferred, high school diploma or equivalent required

      Who we are:

      Johns Hopkins HealthCare (JHHC) is the managed care and health services business of Johns Hopkins Medicine. JHHC is a $3 business serving over 500,000 active members with lines of business in Medicaid, Medicare, commercial, military health, health solutions, and venture investments. JHHC is a leader in provider-sponsored health plans and is poised for future growth.

      Many organizations talk about transforming the future of healthcare, at Johns Hopkins HealthCare, we are setting the pace for change within the healthcare industry. We develop innovative, analytics-driven health programs in collaboration with provider partners to drive improved quality and better health outcomes for our members and the communities we serve. If you are interested in improving how healthcare is delivered, and have a passion to be at the forefront of change, JHHC is the place to call home.

      Please note : US citizenship is required for this position as it falls under the terms of a government contract (to ensure compliance with DODPSP).

      Johns Hopkins Health System and its affiliates are drug-free workplace employers.

      Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.