Customer Care Representative

3 weeks ago


New Bedford, United States Rockin R Inc Full time

We are seeking a dedicated and personable Customer Care Representative to join our team. As a Customer Care Representative, you will be the first point of contact for our valued customers, ensuring they receive exceptional service and support. You will have the opportunity to make a positive impact on our customers' experience and play a vital role in building and maintaining strong customer relationships.

**Responsibilities**:

- Handle inbound and outbound customer calls professionally and provide accurate information and solutions to their inquiries
- Assist customers in placing orders, tracking shipments, and processing returns or exchanges
- Follow up with customers to ensure their issues are resolved and provide proper documentation where necessary
- Maintain a high level of product and service knowledge to effectively address customer queries and concerns
- Identify opportunities to upsell or cross-sell products to customers, enhancing their overall experience
- Collaborate with internal teams to address any customer concerns and escalate complex issues as needed
- Maintain accurate and up-to-date customer records in the CRM system
- Continuously strive for customer satisfaction and aim to exceed customer expectations in every interaction

**Requirements**:

- High school diploma or equivalent;
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Ability to work well under pressure in a fast-paced environment



  • New Bedford, United States Shields Health Care Group Full time

    Shields Health has an exciting opportunity for a Patient Care Representative to work Per Diem- Day Hoursat St. Lukes in New Bedford**Featuring: Industry leading compensation Work with cutting-edge imaging technology Collaboration with world renowned healthcare providers Benefits starting on day 1 for employees working 24 hours or more Generous 401k match...


  • New Bedford, United States U-Haul Full time

    Location: 105 Rockdale Ave, New Bedford, Massachusetts 02740 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • New Bedford, Massachusetts, United States gpac Full time

    Aleading manufacturer is seeking a Customer Service Representative to join their team. With over 80 years in the industry and still family owned it's an a amazing opportunity to join a reputable business with great work culture. Most have steady job histroy, manufacturing experience is preferred. QualificationsAccurate data entry and experience with...


  • New Bedford, United States gpac Full time

    Aleading manufacturer is seeking a Customer Service Representative to join their team. With over 80 years in the industry and still family owned it's an a amazing opportunity to join a reputable business with great work culture. Most have steady job histroy, manufacturing experience is preferred. Qualifications Accurate data entry and experience with...


  • Bedford, United States Mainely Grass Holdings LLC Full time

    Job Type Full-time Description Join the premier Lawn Care provider in New England and work with a team that is dedicated to providing superior service and an unparalleled experience to customers throughout Maine, Massachusetts, and New Hampshire. As the leading Lawn Care Provider in New England, we take pride in delivering exceptional service and fostering...


  • Bedford, United States Regional Home Care Full time

    Job DescriptionJob DescriptionWe offer many exciting benefits including:Competitive Hourly SalaryCompany Matched 401KHealth, Dental & Vision InsuranceLong Term Disability InsurancePaid Time Off including Vacation, Sick & Personal Time Consistent Monday through Friday full-time schedules - No Nights or WeekendsComprehensive 4 - 6 week paid training program -...


  • Bedford, United States Regional Home Care Full time

    Job DescriptionJob DescriptionWe offer many exciting benefits including:Competitive Hourly SalaryCompany Matched 401KHealth, Dental & Vision InsuranceLong Term Disability InsurancePaid Time Off including Vacation, Sick & Personal Time Consistent Monday through Friday full-time schedules - No Nights or WeekendsComprehensive 4 - 6 week paid training program -...


  • Bedford, United States Leonards Music Full time

    Overview: **Responsibilities**: - Handle inbound and outbound customer calls professionally and courteously - Assist customers with inquiries, concerns, and product information - Provide accurate information regarding products and services - Utilize phone and computer systems to input data accurately - Identify and escalate priority issues - Maintain...


  • New York, United States Condeco Full time

    ** Position Description** **Customer Care Representative** Location **New York** Job Code **909** # of openings **1** **Title:** Customer Care Representative **Skills:** Consultative stakeholder management, effective conflict resolution, Project Management, multi-tasking and balancing, communication skills Help Desk management. **Location:** Anywhere in the...


  • Bedford, United States Boufford Insurance Agency Full time

    Job DescriptionJob DescriptionWe’re seeking an organized and highly motivated Commercial Insurance Account Manager to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal...


  • Bedford, United States Planned Parenthood of Northeast Ohio Full time

    Job Details Level Entry Job Location Bedford Heights Call Center - BEDFORD HEIGHTS, OH Position Type Full Time Education Level High School Salary Range $17.00 Hourly Travel Percentage None Job Shift Any Job Category Customer Service Contact Center Representative As a socially responsible health care employer and provider, we require our associates to show...


  • New Bedford, United States Penske Truck Leasing Co., L.P. Full time

    1242 Shawmut Avenue, New Bedford, MA, 02746 What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...


  • Bedford, United States Domino's Pizza Full time

    Description Domino's Pizza is hiring immediately for Customer Service Representatives to join their team at their store located at: 1605 M Street, Bedford, IN, 47421 Part time, permanent positions are available! We are hiring multiple people for this role! We are searching for qualified Customer Service Reps with personality and people skills. We're growing...


  • New York, United States Customer Management Practice Full time

    Sales Development Representative - Delegate SalesCompany: Customer Management PracticeCompensation: $50-55k base plus uncapped commission w/ year 1 average OTE of $65-75kBenefits: Medical, Dental, Vision, 401kLocation: Hybrid, 2 days/week in our Midtown Office (Wednesday/Thursday) - must reside in NY, NJ, or CTType: Full-time, permanent (Monday - Friday...


  • Bedford, United States Boufford Insurance Agency Full time

    We’re seeking an organized and highly motivated insurance account manager to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help customers...


  • Bedford, United States Boufford Insurance Agency Full time

    Description We're seeking an organized and highly motivated Commercial Insurance Account Manager to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will...


  • New Orleans, United States Catalano Agency Full time

    Are you ready to embark on an exciting career journey as a Customer Care Representative? Here at Globe Life, we are thrilled to offer you the opportunity to join our energetic and high-performing team. WHY YOU SHOULD JOIN US With an average pay ranging from $58,000 to $86,400 in your first year, this position offers a competitive compensation package that...


  • New York, United States Mario Badescu Skin Care Full time

    MARIO BADESCU SKIN CARE SALON NEW YORK CITY - Skin Care Consultant / Customer Service Representative - Front Desk The front desk skin care consultant is responsible for providing outstanding customer service at Mario Badescu Skin Care. Excellent selling and service skills are essential for the position. Greeting each client with a smile and a friendly,...


  • New York, United States Briscoe Protective, LLC Full time

    Customer Care Representative Centereach, NY Due to our continued success, we are enlarging our Customer Care Team. Briscoe is a fast-growing Long Island Security Company seeking ambitious and responsible self-starters. We provide residential and commercial security services to high value customers, offering burglar alarm, interactive video, remote grounds...


  • New Port Richey, United States Sunergy Full time

    Job DescriptionJob DescriptionPosition: Customer Care Representative Fluency in Spanish (Full-Time)Location: Newport Richey, FLSchedule: Monday through Friday, 9:00 AM - 6:00 PMThe Customer Care Department is dedicated to providing exceptional service to our customers by promptly addressing their inquiries, resolving issues with empathy and efficiency, and...