Field Technician

5 days ago

Kenosha, United States Huff-n-Puff Fitness Repair, LLC Full time

**Job SummaryPosition Type**: Field Technician

**Location**: Milwaukee, WI area for this Position (Companywide we cover the greater Chicagoland/Metro Madison/Milwaukee areas at both residential and commercial locations.)

**Status of Employment**: Full-Time, Year-Round, FLSA Non-Exempt

**Compensation**: $50,000-$70,000

**Benefit Package Includes**: Vacation, holiday, optional dental and optional vision insurance, 401k with company match, employee assistance program

**Essential Functions**:

- Serves existing accounts by analyzing work orders; planning daily travel schedule; investigating customer concerns; conducting tests; resolving problems.
- Establishes service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
- Service, diagnose, prognose and repair fitness products including, but not limited to: treadmills, ellipticals, stair climbers, stationary bikes, weight machines, etc.
- Maintains rapport with customers by examining concerns; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
- Keeps personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Documents service and installation actions by completing forms, reports, logs, and records via smartphone app.
- Updates job knowledge by participating in continuing education opportunities; reading professional publications and participating in staff trainings.
- Complete work with a high level of accuracy and efficiency

**Qualifications**:
**Education**: High School Degree or GED required; completions of an accredited technical trade school or program preferred

**Skills**: Electronic and Mechanical Troubleshooting, Analyzing Information, Judgment, Client Relationships, Equipment Maintenance, Reporting Skills, Confidentiality, Quality Focus, Results Driven, Supply Management, Informing Others

**Experience**:

- Prior experience is NOT required; an excellent training and certification program is available
- Military experience a plus

**Abilities**:

- Repair machinery with assorted hand and power tools
- Work independently with optimal time management skills and mínimal supervision
- Read parts/exploded/electrical diagrams
- Diagnose mechanical, electronic and electrical problems
- Organize and integrate priorities and deadlines
- Communicate and collaborate with customers, office staff and manufacturers
- Remain professional in personal appearance and interactions
- Maintain professional vehicle appearance
- Kneel for extended periods of time and lift at least 100 lbs. and be in good physical shape

**Hours/Working Environment**: Technician will be working out of their own vehicle 95% of the time and in both residential and commercial environments. Attendance at company meetings (during normal business hours) will be required. Appointments are scheduled Monday through Friday, 8am - 6pm. No Weekends or Holidays.

**Conditions of Employment**:

- Must have own working, well-kept vehicle and current auto-insurance
- Must have all needed hand tools. (All are available at most hardware stores; specialty tools will be provided)
- In good physical health, with professional appearance
- Must submit to a reference check and employment verification
- Must submit to a criminal background check
- We are a drug-free company. Must submit to pre-employment, random and reasonable suspicion drug-screen.
- Provide verification of education
- Provide copy of trade license(s) and license renewals as required
- Provide copy of certification(s) and certificate renewals as required
- Provide drivers abstract
- Provide copy of driver’s license
- Complete six-month introductory period

Pay: $50,000.00 - $70,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Compensation package:

- Bonus opportunities

Payment frequency:

- Paid weekly

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (required)

**Experience**:

- Mechanical: 1 year (preferred)

License/Certification:

- Drivers License (required)

Ability to Relocate:

- Kenosha, WI: Relocate before starting work (required)

Work Location: Multiple locations

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