Coordinator - Surgical
1 month ago
**Who we are**:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Rooted in the 100-plus-year legacy of its founding partners, the network spans the Northeast and is continuing to grow.
**What you’ll do**: Serves as the designated person to schedule surgical procedures and all that it encompasses - utilizing skills of tact, diplomacy, and confidentiality in a professional manner
**Responsibilities/Duties**:
- Coordinate’s physician office requested surgical procedures within the center’s internal scheduling software.
- Complete the registration process for surgical patients.
- Maintains appointment computer scheduling in accordance with office scheduling policies.
- Verifies patient insurance eligibility.
- Notifies patients of copayment responsibilities / out of pocket expenses.
- Perform a variety of computer functions in support of specific responsibilities.
- Manages any schedule edits or adjustments, when applicable.
- Provides additional support to other schedulers as assigned, when needed.
- Attend required meetings/in-services and participate in committees as requested.
- Prints relevant documents for chart preparation and/or clinical review for upcoming surgical procedures.
- Maintain strictest confidentiality of medical/company information.
- Be knowledgeable and follow all HIPAA Regulations.
- As needed, will support other departments in a similar capacity to this role.
- Other duties, as assigned
**Who you are**:
**Qualifications**:
- High School diploma or GED
- One-year medical office experience. Previous surgical scheduling experience preferred.
- Working knowledge of the Microsoft Office suite of software products, Internet Explorer, Google Chrome and/or other search engines on the web
- Working knowledge of office equipment
- Familiarity with HIPAA, insurance regulations, policies, procedures, and other regulatory policies
- Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette
- Excellent communication and interpersonal skills: Ability to communicate professionally (i.e., using expressive vocabulary that communicates a complete and detailed message, avoiding spelling errors, employing a respectful tone)
- Ability to maintain enthusiasm while facing a high volume and a large variety of duties.
- Ability and interest in learning procedures and software functionalities that could improve the effectiveness and efficiency of individual and department efforts.
- Organized, with the ability to prioritize and multi-task.
- Extremely reliable, patient and professional
- Reacts calmly and effectively under stress.
- Interprets, adapts and applies guidelines and procedures appropriately.
- Ability to develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by demonstrating empathy and tact.
- Must be a team player with a positive attitude, the ability to work effectively with a diverse population, and the ability to demonstrate patience and professionalism.
- Promotes teamwork through collaboration, represents the practice in a professional manner, and maintains the strictest confidentiality on all patient issues.
**What we offer**:
- Excellent growth and advancement opportunities
- Dynamic environment
- Access to a diverse network of practitioners
- Broad infrastructure of tools and programs to enhance the employee experience.
- Competitive Compensation
- Generous PTO
- Benefits package: health, dental, vision, 401(k), etc.
**_
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”)._
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