Front Desk Admin

4 weeks ago

Fort Myers, United States Malt Realty & Development Full time

We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Assistant. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a smooth check-in and check-out process. This position requires strong administrative and organizational skills, as well as proficiency in computer systems and office software.

Job Overview:
**Telephones/ Fax/ Scan**
- Answer all incoming calls and take written messages as needed or transfer calls to voice mail.

**Administrative Support**
- Assist with Processing Rental Applications for Property Managers using internal point system
- Assist Property Managers with Ordering Leases
- Assist Property Managers with HOA Applications
- Administrative duties as Directed by manager
- File/ Scanning - Assist Property Managers/ Maintenance Staff

**Marketing**
- Post Ads on Social Media for vacant properties - Linked In - Facebook - Other
- Review website postings with regards to updates and changes, ensure photos are correct
- Create monthly Social media calendar
- Assist sales staff with preparing marketing as needed (flyers, mailings)

**Rental Brochures/ Forms/ Applications**
- **Reporting**
- Reports as requested

**Other**
- Answer Rental Guest Card inquiries throughout the day
- Receive rental payments / lease renewal payments from walk-ins
- Process Move-Outs
- Assist maintenance with utility connections
- Receive Move-out keys/ obtain forward address and add to Appfolio
- Stock Kitchen and Bath supplies
- Assist with ordering supplies
- Accept and document keys returned from Tenants. Label keys/entry remotes/pool keys.

**Requirements**:

- Previous experience as an admin, Receptionist, or an administrative role is preferred
- Strong organizational skills with the ability to multitask effectively
- Excellent attention to detail
- Computer literacy with proficiency in office software (e.g., Microsoft Word, Excel)
- Ability to handle confidential information with discretion
- Exceptional communication skills, both verbal and written
- Professional appearance and demeanor
- Bilingual a plus

**Job Type**: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 25 - 30 per week

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Monday to Friday
- No nights
- No weekends

Work Location: In person

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