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Vice President, Global Quality Operations

1 month ago

Deerfield, United States BAXTER Full time

**This is where you save and sustain lives**

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission.

**Your Role at Baxter**

**This is where your creativity addresses challenges**

You are motivated by work that is never the same from one day to the next. As a **Head of Global Quality Operations**, you are unafraid of navigating through necessary internal processes to facilitate a product you deeply believe in. You can absorb and act on complex procedures and data and train your team or peers if needed. You take pride in getting things done quickly without sacrificing safety or quality.

**Your Team at Baxter**:
Within Quality, every role makes a difference. Products that Baxter makes are shipped worldwide for patients in need. Whether it's building a new process from scratch or facing a never-before-seen production hurdle, individuals within Quality are given the trust and opportunity to bring creativity to the table. Regardless of your specific role with a product, it is sure to touch a portion of our global operation.

The mission of Baxter is to save and sustain lives. This mission is embedded into everything we do. This means if there is a decision to be made where quantity and quality are at odds, we will always choose quality. Our patients come first, always.

The Quality function values both working together as a team and independently. We draw energy from working in a plant or an office where there are opportunities to collaborate. As the company evolves, so does the way our team approaches work as it strives to create top-of-the-line products.

We build relationships with each other to get work done. Building these relationships is easy because we all share common traits of being reliable, ethical, and caring. We lean on our colleagues for their expertise and hold each other accountable. We feel empowered to speak up when there's a new insight or opportunity to improve something. This open dialog builds trust within the team and helps create a better product for our customers.

**What you'll be doing**:

- As a member of the Global Quality leadership team, will participate in the development and execution of Baxter’s Global Quality strategy.
- In partnership with Procurement, oversees the Supplier Quality team to develop a strong supply base that delivers best in class quality from Baxter suppliers.
- In partnership with External Contract Manufacturing (ECM) Operations set direction for global processes and alignment of ECM across business segments.
- Owns, manages, and provides strategic direction on all the activities of the Post Market Complaints and processes with responsibility for compliance and engaging with global health authorities.
- Oversee quality operations across all global Service centers and Field Satellite, Rental and Administration locations globally.
- Develop a strategic plan to enhance Laboratory Excellence across the Baxter network it standardizes practices, foundational systems and enhance operational efficiencies. Manage global stability laboratories and particulate laboratories.
- Serve as Global Quality liaison to Country Quality to assure strong connection to the quality leaders in the country offices in the regions.
- Manages overall coaching, training, development, and succession plans for the team.

**What you'll bring**:

- BS in science or engineering, advanced degree preferred
- Minimum of 15 years of experience in Quality, Operations, Manufacturing, R&D or related field in the medical products or pharma industries.
- 10 years of management experience with demonstrated track record of employee promotion and development and managing teams internationally
- Demonstrated ability to drive organizational change, influence, collaborate and negotiate with executive stakeholders. Proven ability to exercise good judgment and pragmatic decision-making.
- Effective at a global level and in a highly matrixed environment.
- Strong communication skills and ability to engage with all levels of the organization.
- Experience leading a large organization and strong ability to motivate and lead a diverse team with varying levels of experience while also collaborating with colleagues across the globe

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a

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