Meat Market Wrapper

3 weeks ago

Chicago, United States Jewel Osco Store 3234 Full time

**JOB TITLE**: Meat Wrapper

**DEPARTMENT**: Meat Market

**PURPOSE**:
Provides prompt, efficient and friendly customer service. Has ability to recognize all varieties of fresh, smoked or frozen meat. Handles food in a safe manner and ensures neatness of department. Wraps product, rotates stock, stocks cases, and places product in the coolers and freezers.

**WORKING RELATIONSHIPS**:
**Accountable and Reports to**:Store Director, Asst. Store Director, Person-In-Charge, Operations Specialist(s),
Meat Manager, Asst. Meat Manager

**PRIMARY JOB FUNCTIONS**:

- Provides prompt, efficient and friendly customer service by exhibiting caring concern and patience in all customer interactions and treating customers as the most important people in the store.
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
- Genuinely thanks each customer and invites them back.
- Assists customers by: (examples include) o escorting them to the products they’re looking for o securing products that are out of reach o loading or unloading heavy items o making note of and passing along customer suggestions or requests o performing other tasks in every way possible to enhance the shopping experience.
- Answers the department telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking special orders.
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
- Ensures appropriate stocking of fresh and smoked meat/pork/poultry cases, coolers and freezers by rotating and replenishing product.
- Responsible for proper inventory control through handling, pricing, and stocking products.
- Conveys customer special orders to appropriate personnel.
- Operates an automatic wrapping and pricing machine; adjusts, cleans, oils, replenishes wrapping film as needed.
- Operates manual wrapping machine for larger items, or items at Chopping Block. Weighs, dates, and labels manually wrapped items using department scales.
- Keeps all areas of department organized according to “5S” standards.
- Ensures proper merchandising of product by understanding schematics, merchandising of advertised items, proper signing procedures, and meeting customer demands.
- Verifies and sets up prices in scales and wrapping machine according to Jewel price list.
- Checks invoices against delivered product, places product in appropriate storage location according to “5S” standards.
- Maintains meat display cases and assists customers with questions regarding specific meat cuts and special order requests.
- Sets up and maintains full service meat case (Chopping Block)
- Checks codes and removes product with expired shelf life, improperly packaged, wet or otherwise unacceptable product.
- Replenishes stock of pre-packaged meat product in refrigerated or frozen display cases.
- Cleans all Department utensils, equipment, merchandising tables and cases, food preparation surfaces, floors, doors, and walls according to sanitation schedule and standards.
- Checks signage to ensure it is with the appropriate product and at the correct price.
- Updates price changes as needed in scales, on shelves and displays.
- Prepares and completes all daily bookwork, record keeping and documentation required by the Company,

Store Director or Market Manager.
- Reports out-of-stock products to appropriate personnel.
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
- Reviews the status and appearance of product for freshness, rotating products on display for sale and in reserve areas.
- Monitors temperatures of all display and storage units for proper holding procedures.
- Removes trash in a timely manner.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to all company policies, procedures, Safety and Sanitation regulations, and individual store guidelines.
- Reports to work when scheduled and on time.
- Ensures that all food is handled in accordance with local health department regulations.
- Protects associates and customers by removing potential hazards from the sales floor in a timely manner.

**SECONDARY JOB FUNCTIONS**: (These are considered occasional in nature)
- Grinds, cubes, or cuts previously processed meats as requested.
- Changes labels and reloads supplies in department.
- Assists in other areas of store as permitted by Collective Bargaining Agreement(s).
- Performs other job related duties and special projects as required.

**SKILLS AND ABILITIES REQUIRED TO PERFORM JOB**:

- Must have the ability to solve practical problems and deal with multiple variables as they are presented.
- The ability to work for prolonged periods of time in refrigerated and frozen levels of temperatures.
- The ability to work in an environment with continuous high noise levels.
-

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