Site Manager

2 weeks ago


New York, United States Rendr Full time

**Discover Better Health Careers with Rendr**

**Who We Are**

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

**Why Join Rendr?**
- Opportunities for professional growth and development.
- Competitive salary and benefits package. **_(Salary is based on previous experience and years of service.)_**:

- Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

**Benefits We Offer**:

- Medical, Dental, and Vision Insurance
- 401k with Company Match
- Paid Time Off
- Paid Holidays/ Floating Holiday(s)
- Commuter Benefits
- Health Savings Account/ Flexible Spending Account/ Dependent Care Account
- Annual Performance Bonus

**Job Overview**:
Rendr is seeking a dynamic and experienced individual to join our team as a Site Manager for our General Surgery practices. The Site Manager will play a critical role in overseeing daily operations, ensuring efficient practice workflows, and maintaining high standards of patient care.

**Essential Functions**:

- Manage day-to-day operations of the general surgery practices, including scheduling appointments, coordinating patient flow, and managing staff schedules.
- Supervise practice staff, including hiring, training, and performance management to ensure a positive work environment and high-quality service.
- Oversee the process of scheduling hospital surgeries for patients, working closely with Rendr’s surgeons, other healthcare professionals, hospital staff, and patients to ensure timely and accurate scheduling.
- Maintain EMR (Electronic Medical Records) and ensure accurate and up-to-date documentation for patients.
- Promoting excellent customer service at all levels of the staff and ensures patient satisfaction.
- Collaborate and communicate with internal departments at Rendr.
- Maintains staff records.
- Manage inventory and supplies for the practices including ordering, stocking, and maintaining appropriate levels of medical and office supplies.
- Troubleshoot complaints and develop process improvements to prevent recurrences.
- Ensures regulatory compliance with HIPAA.
- Coordinates staff meetings for administrative and clinical staff.
- Participates in meetings, committees, and quality improvement initiatives to contribute to the ongoing development and success of the practice.
- Other tasks as needed per practice.

**Qualifications**:

- Highschool degree or equivalent required.
- Bilingual in English and Chinese. (Cantonese or Mandarin)
- Minimum 1 year of supervisory or managerial experience in a medical/clinical setting required.
- Experience in the general surgery specialty preferred.
- High level of professionalism and strong sense of responsibility.
- Excellent communication skills: kind and compassionate.
- Multitasking ability and excellent organizational skills.
- Ability to prioritize tasks, problem-solve, and make decisions in a fast-paced environment.
- Familiarity with EMR systems required.
- Knowledge of healthcare regulations, compliance requirements, patient privacy laws, and medical insurance verifications.

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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