Payroll Coordinator

1 week ago


The Woodlands, United States Alliance HCM Full time

**Alliance HCM** is currently hiring for a **full-time Payroll Coordinator - Customer Service Associate** to provide our clients with exceptional customer service in the **The Woodlands, TX** area. This human resources position earns a **competitive wage**.

In addition to **competitive pay** and our **family-focused culture**, we offer our Payroll Coordinators - Customer Service Associates the following generous perks and benefits:

- 100% paid for medical, dental, and vision insurance
- Long-term disability
- Life insurance
- 401(k) with company match
- Profit sharing
- Rewards and recognition program
- Professional development
- Team building activities

**DAY-TO-DAY**

This full-time HR position works **during the day** with occasional weekend work and overtime.

As a Payroll Coordinator - Customer Service Associate, you're responsible for supporting our clients with the applicant tracking, onboarding, employee self-service, payroll, and human resources systems provided by our company. You help clients maintain their employee payroll records, time and attendance information, new hires, terminations, benefits, deductions, and support orders. Using your exceptional customer service skills, you maintain strong relationships with clients by ensuring all tasks are completed accurately and resolving any issues.

**WHY WORK FOR ALLIANCE HCM**

Alliance aims to be the largest independent human capital management (HCM) company in the United States by providing the most advanced technology to customers through our proprietary, single database, cloud-based software. We help small
- to medium-sized businesses manage their payroll, HR, benefits, onboarding, off-boarding, and everything in between. As the second largest privately held payroll company in the U.S., our goal is to constantly innovate and create best-in-class HCM solutions.

At Alliance, our employees enjoy more than **rewarding work** and **competitive compensation**. By joining us, you become part of an HR team that supports and **celebrates your success**. We encourage everyone to push the boundaries of what's possible and test new ideas. As part of our team, **you'll go as far as you want and have fun doing it**.

**OUR IDEAL PAYROLL COORDINATOR - CUSTOMER SERVICE ASSOCIATE**
- Team player - highly collaborative, works well with others at our technology company
- Respectful - treats others with kindness and caring
- Positive - able to contribute to high company morale while working with our HR team
- Attentive - able to show curiosity or concern about something or someone
- Customer service-oriented - has a positive, friendly disposition towards clients and customers

If this sounds like you, keep reading

**REQUIREMENTS FOR A PAYROLL COORDINATOR - CUSTOMER SERVICE ASSOCIATE**
- 3+ years of customer service-related experience in payroll, human resources, benefits, human capital management (HCM), or SaaS
- Proficiency with computers, including Windows Office programs and CRM Salesforce
- Proficiency in basic system problem resolution
- A passion for excellent customer service

Location: 77381


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