Orientation Specialist

3 weeks ago


Chicago, United States U.S. Xpress Enterprises, Inc. Full time

_**Summary**:_
- This role provides support to the Driver Experience, Driver Development, Driver Qualification, and HR teams in on-boarding new drivers across multiple terminals. The Orientation Specialist is responsible for assisting with all orientation documentation for Safety and Human Resources._

**- **What You’ll Do**:_
- Efficiently and effectively process drivers attending orientation. Drivers must be processed through Department of Transportation (DOT) regulations and U.S. Xpress policy to ensure a quick and effective hiring process.
- Verify and scan all information on driver’s licenses, permanent residence cards, and social security cards. Clip all documents to driver files. This includes physical standards test, medical cards and physicals, chain of custody, and direct deposit forms.
- Assist Medical, PST, and EFA technicians on site by coordinating/communicating information to drivers.
- Assist Human Resources and driver by reviewing tax forms, W-4, HR audits, and I-9.
- Complete and review all other driver documentation in orientation.
- Review Driver Medical Cards and Physicals and organize for driver to carry in the truck.
- Travel and provide remote assistance to other terminals, as needed, to support personnel shortages.
- Provide support for driver on-boarding activities that occur during non-traditional workdays/hours.
- Communicate orientation schedules and anticipated driver volumes to our third-party providers who play a role in the on-site orientation process (i.e.: DOT physicals, drug testing, physical standards testing, EFA, etc.).
- Responsible for addressing questions about drivers going through pending qualification or disqualification processes.
- Communicate travel arrangements for drivers who are disqualified and/or are hired from pending qualification status.
- Assist walk-in applicants and return-to-work employees.
- Performs other duties as assigned.
- **What We’re Looking For**:_

Education
- High school, GED or equivalent experience required
- College preferred

Experience
- Experience in the transportation industry preferred

Skills/Certifications
- DOT knowledge of driver requirements preferred
- Good organization and communication skills required
- Knowledge of Excel, Paperless System, and AS 400 preferred
- Ability to scan and use copy machine preferred

**Supervisory Responsibility**:none

Pay: $15.79 - $21.36 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Application Question(s):

- What are your salary expectations for this position? (Please note: The pay range is located in the job posting)

Work Location: In person


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