Assistant Property Manager

6 days ago

Moreno Valley, United States WinnCompanies Full time

WinnCompanies is looking for an Assistant Property Manager to join our Oakwood team, a 241- unit affordable housing community located in Moreno Valley, CA.

In this role, you will assist the Property Manager in managing all aspects of the property including leasing, Accounts Receivable, Accounts Payable, service requests, and customer service.

**Please note that the pay range for this position is $23.00 - $25.00 per hour.** This opportunity offers a typical work schedule: Monday - Friday from 8am-5pm (overtime required on a move-in days).

**Responsibilities**:

- Monitor collections, post rent payments, enforce the collection policy and initiate legal action when required.
- Provide exceptional customer service, respond timely to resident issues and complaints, and promote positive resident relations.
- Under the supervision of the Property Manager, assist in all facets of physical and financial Management as needed and assigned. Act as Property Manager in absence of the Manager for specified amounts of time.
- Prepare financial reports for the Property Manager as well as resident correspondence.
- Monitor the flow of accounts payable from issuing purchase orders to processing invoices.
- Interact with prospective and current residents to achieve maximum occupancy. Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, preparing lease documentation, completing move-in paperwork and procedures, maintain applicable databases, and ensure tour route, amenity areas and show units are to company standard.
- Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable. Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.
- May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
- Maintain relationships with area businesses, employers, and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property.
- Remain up to date with any/all Federal, State and/or other regulatory requirements and programs.
- Assist in the recertification process for all residents.
- Must be able to maintain file integrity according to WinnCompanies standards.
- Will be involved in file audits and insuring audit deadlines are met.
- Assist in the distribution of resident notices.
- Needs to be able to work with the maintenance supervisor.

**Requirements**:

- High school diploma or GED equivalent.
- Minimum of 1 year of relevant work experience.
- Minimum of at least 2 years’ experience in affordable housing and customer service.
- Experience with various computer systems, including Microsoft Office.
- Outstanding verbal and written communication skills.
- Ability to multi-task and manage a very busy office
- Strong attention to detail
- Highly motivated, independent and a self-starter

**Preferred Qualifications**:

- Bilingual in English and Spanish.
- Associate's degree.
- Experience in property management.
- Experience with Yardi or RealPage property management software.

**Our Benefits**:
Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

**Why WinnCompanies?**

**_ A job you can be proud of_**: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities

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