Assistant Property Manager

3 weeks ago

Valley Park, Missouri, United States Bigos Management Inc. Full time
BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2023 FOR THE 9thTIME

LOCATION

Era on Excelsior, Saint Louis Park, Minnesota

HOURS
Monday-Friday: 8:30 am - 5:00pm

Weekends as needed

BENEFITS AND PERKS
  • Competitive benefit package, including HSA employer contribution, starting 1stof the month after hire
  • Eligible for Leasing Commissions and Renewal Bonuses
  • 401(k) Plan with employer match
  • Ten paid holidays, no waiting period to receive holiday pay
  • Generous Paid Time Off (PTO) and rollover options
  • Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
  • Company paid benefits including Life Insurance, Short Term and Long Term Disability
  • Employee Assistance Program (EAP)
  • Educational Assistance options
  • Rent discount
  • Life Time Fitness Membership discount
JOB SUMMARY
The Assistant Property Manager I provides leadership, work direction and support to onsite Leasing Consultants. In partnership with the Property Manager, this position sets strategic direction for the leasing team to achieve company goals. The Assistant Property Manager will be involved in areas such as collections, resident relations, maintenance, and compliance with company safety program and all laws and company policies.

ESSENTIAL JOB DUTIES

Leasing
  • Directly supervise property employees, including coaching, development and training of all leasing employees
  • Oversee the site's leasing activity to ensure property occupancy is maximized
  • Oversee the move-in and move-out process, including creating the turnover schedule, performing unit inspections and coordinating identified work
  • Ability to perform all Leasing Consultant job duties

Administrative
  • Qualify all prospective renters by gathering applicant's rental and credit history and obtaining approval according to company guidelines
  • Assist with rent collection, including accepting payments and sending notices on delinquent accounts
  • Administer the completion of all essential office paperwork, including reviewing and coding invoices
  • Comply with all safety program requirements and work to promote safety in the workplace

Marketing
  • Perform regular market research activity to understand what the competition is doing
  • Collect rental information data as requested by Property Manager

Resident Retention
  • Assist in planning resident functions. Attend functions and participate as needed
  • Receive all telephone calls and in-person visits. In absence of Property Manager, listen to resident requests, concerns and comments
  • Quickly complete maintenance work orders and inform the maintenance team. Ensure maintenance repairs are handled satisfactorily. Follow up with residents, as needed

QUALIFICATIONS

Education and Experience:
  • High school diploma or GED required, Associates degree preferred
  • Minimum of 1-2 years as an Assistant Property Manager or equivalent experience
  • Demonstrated leasing experience, at least one year minimum
  • Knowledge of Microsoft Office, including Word, Excel and Outlook
  • Experience with Yardi preferred
Skills and Abilities:
  • Fluent in English and skilled in oral and written communication
  • Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public
  • Excellent decision-making, problem solving, and time management skills
  • Ability to manage, coach and lead teams
  • Strong attention to detail
  • Ability to work collaboratively in a team environment
  • Comprehension of federal fair housing laws and any applicable local housing provisions
  • Real Estate Licenses must not be active while working in this role


As set forth in Bigos Management's Equal Employment Opportunity policy, we do not discriminate on the bases of any protected group of status under any applicable law. This applies to all terms and conditions of employment. Bigos Management also expressly prohibits any form of workplace harassment, discrimination, or retaliation.

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