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Host, Courtyard at Kennedy

4 months ago


Titusville, United States Delaware North Full time

**The Opportunity**:
Delaware North Parks and Resorts is hiring a part-time Host to join our team at Courtyard at Kennedy in Titusville, Florida. As a Host, you will be responsible for welcoming guests and managing the host station.

**Pay**:
$14.00 - $14.00 / hour

**Benefits at Courtyard at Kennedy**:
Our location on the Intracoastal waterway directly across from Kennedy Space Center's launchpads makes for one exciting work environment. Our resort hotel with rooftop bar and restaurant and expansive pool area attracts guests from around the globe. Join our team and you can watch rocket launches and meet astronauts while getting paid
- Health, dental, and vision insurance*
- 401k with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Employee discounts on food at on-site restaurants
- Generous Marriott discounts
- Referral bonus - earn $200 for each eligible referral
- Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
- Available for full-time, year-round team members

**Responsibilities**:

- Reviews floor plan and reservation book daily; creates seating chart.
- Sets up the Host station according to checklist.
- Greets guests and seats them at tables or in waiting areas.
- Seats guests according to seating chart, server rotation and guest preference and provides guests with menus.
- Maintains control of the seating and wait times.
- Cleans and maintains Host station; contributes to the cleanliness of the dining and bar areas.
- Inspects dining and serving areas to ensure cleanliness and proper setup.
- Answers any guest questions regarding service, and provides general assistance for guests and employees.
- Speaks with guests to ensure satisfaction with food and service, responds to complaints and notifies management, and thanks guests as they are leaving.
- Answers restaurant telephone line during assigned hours of operation.

**Qualifications**:

- Prior experience in guest service environment preferred.
- Attentive and detailed oriented.
- Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
- Capable of performing specified procedures and following instructions.
- Effective communication skills; ability to communicate with guests and co-workers.
- Must be available to work evenings, weekends, and holidays.

**Physical Requirements**:

- Ability to remain on feet for the entire length of shift
- Ability to maneuver between tables and around corners.
- Frequent walking, bending, lifting, reaching, and stretching.
- Ability to lift and carry up to 35 lbs.
- Ability to work outside in various environmental conditions.

**Shift Details**:
Evening shift
Monday to Friday
Weekends

**Who We Are**:
Delaware North operates Courtyard by Marriott Titusville - Kennedy Space Center in Florida. The Space Bar, a rooftop deck, offers a broad, casual menu, space-inspired cocktails, and unobstructed views of the space center’s launch complexes. Other hotel amenities include extended suites, eight ground-floor walkout rooms, a large outdoor resort-style pool with a children’s section, and much more. As a Delaware North team member, you'll receive career development and growth opportunities, and cross-training.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.