Customer Service Representative

4 days ago


South Bend, United States River Bend Hose Specialty, Inc. Full time

**Company Overview**
River Bend Hose Specialty is a value added industrial distributor/manufacturer, has been serving the Michiana and broader region for over 40 years.

Our goal is to continue to establish and maintain our respected reputation with our customers and suppliers as a leader in the distribution and repair of quality industrial products. To achieve this goal, River Bend Hose Specialty empowers its people to utilize the team approach with ourselves, our customers, and our suppliers.

**Job Summary**
Customer Service Representatives work with our sales staff to provide our customers with exceptional service, and ensure on time delivery and customer satisfaction.

**Benefits/Perks**
We offer a generous and extensive benefits package that starts after 60 days and includes:

- Paid vacation and sick time
- 401k retirement plan with company match
- Medical insurance with employee only rate at $19/week
- Life insurance
- Dental insurance
- Vision insurance
- Short and long term disability
- Health Savings Plan (HSA)
- Employee Life Care Program
- Financial Wellness Program
- Employee Discounts
- Referral Bonus Program

**Responsibilities**
- Answering phones
- Providing customers with new quotes
- Entering customers sales orders
- Expediting orders to ensure on time delivery
- Assisting Territory Reps and Key Account Managers

**Qualifications**
- Must be able to pass a pre-placement drug screen
- Reliable transportation
- High School Diploma or GED equivalent preferred

**Recommended Skills**
- Good communication skills
- Basic Computer Skills
- Outlook, Excel
- Teamwork

**Schedule**
- Day shift
- 8 hours/day
- Monday thru Friday



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