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C-store Assistant Manager

3 months ago

Gilbert, United States 76 of Gilbert Full time

**Position Summary**

If you are a high energy, outgoing person who is passionate about leading and building a team and is looking to join a Company that is committed to creating a great place to work, this job is for you As a Restaurant General Manager or a C-store General Manager you will be entrusted to guide your team members in delivering an exceptional guest experience, operational excellence, and a working environment that promotes engagement and living the Company values, making LV petroleum the clear choice for our guest’s needs. Restaurant General Managers are responsible for the overall operation of a branded restaurant for LV petroleum, overseeing a team of Associates and Leaders in their work to serve our guests. C-store General Manager are responsible for the total operations of the convenience store.

**Responsibilities**:
1. Ensure that your team greets all guests in a friendly manner to make them feel welcomed and appreciated, encouraging Guest Loyalty.

2. Demonstrate leadership attributes to include: building and maintaining trust with the store team by setting clear and measurable goals, holding self and team accountable, and communicating frequently and effectively.

3. Build and develop a strong team by: hiring, training, scheduling, coaching, offering timely feedback on performance and leading by example.

4. Lead a team of store associates in a fair, consistent, impartial and timely manner, supporting and enforcing all State & Federal laws along with Company policies and procedures.

5. Achieve operational excellence, develop performance goals aligned with the Company’s Operational objectives, hit financial goals (Sales/expenses to budget, net profit) and strive for year over year improvement.

6. Manage food operation to ensure quality and safety of all items sold.

7. Manage the overall appearance and cleanliness of the store (inside and out) ensuring that all food prep areas are clean and stocked; the food service area is spotless and the bathrooms are sparkling clean, delegating and directing team to maintain condition levels up to Company’s standard.

8. Oversee quality control, merchandising, safety programs and other guidelines in place for successful food service operation.

9. Perform other duties as assigned at the discretion of the District Manager.

10. Must be able to perform the essential functions of this position with or without reasonable accommodations.

**Working Relationships**:
Restaurant Clerks, Team Members, Shift Leaders, Assistant Managers, Restaurant Managers In Training, District Manager, Brand Manager, and various Corporate personnel and vendors

**Assistant Manager Job Description**
- Assist Store Manager in driving customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
- Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
- Hire, train, develop, and supervise staff
- Provide staff with feedback, coaching, and performance evaluations
- Coordinate daily staffing and staffing schedules
- Ensure the store complies with outlined safety policies and procedures, as well as state and local health regulations
- Make sure wages, work hours, and equal employment opportunities are upheld according to federal and state laws
- Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
- Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis

**Qualifications**
- Minimum high school diploma, GED, or equivalent education
- 1-3 years of retail sales required; retail management experience and a college degree preferred
- Excellent organizational, time management, prioritization, and multitasking skills
- Basic math skills sufficient to complete orders, calculate inventory, and manage cash registers
- Ability to reach overhead, bend, squat, kneel, and carry products in order to perform and cover all work floor duties
- Able to give clear directions and set expectations for staff
- Demonstrated ability to lead by example

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year
- 2 years

Shift:

- Day shift
- Evening shift
- Morning shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Management: 1 year (preferred)

Work Location: In person