Store Manager in Training

11 hours ago

Gilbert, Arizona, United States Towne Center Store (Warner & Val Vista) Full time
Job Title: Store Manager in Training

Join our team as a Store Manager in Training at Towne Center Store (Warner & Val Vista) and take the first step towards a rewarding career in retail management. As a Store Manager in Training, you will be responsible for leading a team of retail professionals and driving business operations to achieve sales goals and customer satisfaction.

Key Responsibilities:
  • Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
  • Coordinate with district managers to develop and implement strategic plans to drive donations.
  • Monitor product levels daily to achieve bottom-line sales budget against targets.
  • Ensure payroll costs and operating costs are managed to budget.
  • Deliver excellent customer service to donors and customers.
  • Ensure store locations are clean, well-kept, and reflect the Goodwill brand.
  • Partner with community businesses and organizations to promote the Goodwill mission.
  • Transfer to different stores at any given moment due to business needs.
  • Cover shifts at different stores at any moment due to business needs.
  • Ensure Team Members are well-trained and fulfill their duties and responsibilities.
  • Ensure Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
  • Ensure Production Team processes, prices, and displays product per company standards and to achieve store goals.
  • Under direction of the Retail District Manager, partner with other store locations to allocate donations, Team Members, and leadership to maximize area performance.
  • Ensure Team Members are operating per company standards and procedures.
  • Must have reliable transportation to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
  • Transfer to different stores at any time due to business needs.
  • Partner with support areas (Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures, and regulations.
  • Build a high-performing team.
  • Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members.
  • Ensure the Assistant Store Manager effectively manages performance of Retail Store Associates.
  • Play a critical role in driving company culture change efforts and change management processes.
  • Model Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Perform other related duties as assigned.
Requirements:
  • High School Diploma or equivalent.
  • Two years work experience in Retail Management, preferably thrift.
  • One-year customer service experience.
  • Proficient in Microsoft Office Suite.
  • Valid drivers license and clean MVR.
  • Ability to pass a background check and drug screen, where applicable for position.
  • Ability to speak and read English proficiently.
Benefits:
  • 5 Medical Plans.
  • Employer Funded Health Reimbursement Account (HRA).
  • 3 Dental Plans.
  • Vision Plan.
  • 401K (Immediate participation upon hire).
  • Employer Paid Life Insurance.
  • Employee Assistance Program (EAP).
  • Paid Time Off; Sick and Vacation.
  • Paid Holidays.

Goodwill of Central & Northern Arizona endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact HR Support at 602-535-4000, option 5, or RecruitingOperations@goodwillaz.org.

We consider applicants for all positions without regard to race, color, religion, sex, sexual orientation, national origin, age, marital or veteran status, the presence of a non-job related medical condition or disability, or any other legally protected status. We will make reasonable accommodation and modification, including adaptive devices, to assist any person with a disability to apply for and, if hired, to perform the duties the position they seek. Assistance could include help in completing on-line application as well as providing alternative communication, e.g., Braille and Large Print.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (GCNA/GIMV) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote interviews, and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain @goodwillaz.org or @gimv.org, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the senders email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Securitys Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it.

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