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Patient Access Representative

2 months ago


Saint Petersburg, United States Women's Care Full time

**JOB RESPONSIBILITIES**:

- Welcomes patients to the facility; serves as primary point of contact for patients and visitors.
- Comforts patients by answering preliminary non-medical questions, anticipating their anxieties and maintaining the reception area.
- Schedule appointments in person or by phone.
- Perform patient check-in/check-out procedures.
- Collect co-pays when applicable.
- Act as liaison between clinical staff and patients.
- Verify patient benefits
- Represents clinic in a professional manner. Treats all customers, internal and external, in a courteous and cooperative manner.
- Performs other duties as assigned.
- Attends required meetings and participates in team activities and professional development activities.

**QUALIFICATIONS**:

- High school diploma or equivalent.
- Minimum one year clerical experience in a medical office environment.
- Ability to multi-task in a stressful deadline-oriented environment.
- Ability to communicate with coworkers, providers and patients in an effective manner.
- Ability to use a computer and enter data in electronic medical record system.

Pay: Up to $16.50 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Clinic

Medical specialties:

- Ob/Gyn

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (required)
- Medical terminology: 1 year (required)
- Computer skills: 1 year (required)

Work Location: In person


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