Associate Claim Specialist
3 weeks ago
An exciting opportunity exists to join the ProAssurance family of companies
We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1,000 team members operating in all 50 states, we are well-positioned to offer career opportunities to individuals interested in professional growth.
Job Summary:
The primary responsibility of this position is to consistently execute the Company’s ecovery® Return to Wellness philosophy and business model that leads to better outcomes for our injured workers and insureds. Responsibilities of this position include serving as the initial point of contact for calls to the Claim Department; obtaining necessary information accurately and efficiently, responding to inquiries and problems, explaining procedures and acting as a customer liaison by answering questions and/or resolving problems, or directing callers to the correct person within the Claim Department if necessary. Participates in a structured training program in preparation for entry into professional positions in Regional Claim Departments.
Essential Functions:
- 25% - Serve as point of intake for initial reporting of claims. Accurately enter complete data in accordance with company and jurisdictional requirements to set up new claims in computer system. Research coverage on reported claims not matched to valid policies.- 20% - Review information on claims to ensure accuracy and completeness; request additional information if needed. Assign and distribute copies of Injury Reports to the appropriate individuals in accordance with established timeframes.- 20% - Complete training program in preparation for transition into claims professional role. Training may include limited travel outside of office. Proactively seek coaching and guidance in order to develop technical knowledge and skills. Work collaboratively with Supervisor/Manager to establish and follow a meaningful professional development plan.- 10% - Provide assistance and direction to customers reporting claims, including accessing the appropriate provider listings.- 10% - Respond to telephone inquiries from agents, customers, injured employees and providers in a professional, courteous and timely manner, providing high levels of customer services at all times.
Secondary Functions:
- 5% - Enter and maintain accurate claims data and/or corrections. Promptly update and/or correct data as required by company procedures and Unit Stat Reporting requirements (e.g. PCRB, DCRB, NCCI, etc.).- 5% - Participate in department meetings and other duties as assigned.- 5% - Assist with special projects as assigned.
Knowledge, Skills and Abilities Required:
- Bachelor’s Degree is preferred; a HS diploma/GED with a minimum of 8 years of experience working in a medical, legal, or insurance environment can replace the Bachelor degree requirement.-
- Attention to detail in processing all information, establishing priorities, and meeting deadlines.- Ability to handle multiple priorities simultaneously.- Excellent organization and time management skills.- Solid analytical and problem-solving skills, including formulating logical and objective conclusions.- Ability to assess the urgency and importance of a situation and take appropriate action.- Empathic listener with the ability to listen and respond to another person in a way that engenders mutual understanding and trust.- Ability to communicate effectively and professional both verbally and in writing with various constituencies and at all levels, both in and outside of the organization, including agency partners, customers, injured employees and providers.- Ability to maintain confidential information.- Ability to operate standard office equipment including, but not limited to copiers, printers, etc.- Ability/willingness to relocate to Regional/Satellite offices.
- Here at ProAssurance, we believe our team members are our most valuable asset. We are committed to providing a dynamic and inclusive environment where everyone can do their best work and grow personally and professionally._
- For that reason, we partner with The Predictive Index (PI) - an organization equally committed to improving the working lives of people, to help us hire the best talent by providing additional insight about one’s work style._
- Position Salary Range_
$18.60 - $30.69
-
Risk Management Specialist
1 month ago
Lancaster, United States Lancaster County Motors Full timeGeneral Summary: The facilities Risk Management Specialist identifies, evaluates and mitigates risk exposure for the company. This role plans, implements and coordinates accident prevention and safety projects to minimize injuries and financial losses. The Risk Management Specialist examines buildings, inspects fire and safety equipment, grounds and...
-
Full-Time Medical Billing Specialist
1 week ago
Lancaster, United States Swank Early Skills Development Full timeJob DescriptionJob DescriptionSwank Early Skills Development is seeking an experienced Medical Billing Specialist to join our team at our Lancaster, PA Center! We are seeking a billing professional with at least 1 year experience working in the medical billing profession. Experience in medical billing for Behavioral Health or Applied Behavior Analysis (ABA)...
-
Lumber Reset Specialist
6 days ago
Lancaster, United States Signature Retail Services, Inc. Full timeElevate your career with **Signature Retail Services**! We're on the lookout for a **Lumber Reset Specialist - Merchandising Associate** to join our team **full-time**. We offer this position a competitive wage ranging from **$19 to $21 per hour**, along with a comprehensive benefits package that includes: - 401(k) with employer match - Gas/mileage plan -...
-
Medical Office Specialist
1 week ago
Lancaster, United States Fairfield Medical Center Full timeFor more than a century, Fairfield Medical Center has been a regional healthcare provider who delivers exceptional care to our patients by creating exceptional experiences for our employees. The driver behind our culture is that we all believe in the value of it, and we hire people into the organization who are also committed to making a difference. Our...
-
Specialist
2 weeks ago
Lancaster, United States Crate and Barrel Full timeWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...
-
Specialist
18 hours ago
Lancaster, United States Crate & Barrel Full timeWe inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...
-
Customer Experience Specialist
1 week ago
Lancaster, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Linen Specialist
2 weeks ago
Lancaster, United States In-N-Out Burgers, Inc. Full timeCome join our family at In-N-Out Burger! We have an excellent opportunity for a full-time Linen Specialist in our Lancaster, TX warehouse. The Linen Specialist will inspect store uniforms that are received from the Linen Company. This will insure that the stores received a uniform that meets company standards. General Responsibilities Takes inventory of all...
-
Linen Specialist
2 weeks ago
Lancaster, United States In-N-Out Burgers, Inc. Full timeCome join our family at In-N-Out Burger! We have an excellent opportunity for a full-time Linen Specialist in our Lancaster, TX warehouse. The Linen Specialist will inspect store uniforms that are received from the Linen Company. This will insure that the stores received a uniform that meets company standards. General Responsibilities Takes inventory of all...
-
Procurement Specialist
1 month ago
Lancaster, United States Path Engineering Full timeJob DescriptionJob DescriptionRoleAs a Purchasing Associate (also known as Procurement Specialist, Sourcing Coordinator), your main responsibilities will include managing daily purchasing activities, sourcing raw materials/finished goods, negotiating with suppliers, processing dropship requests, and maintaining vendor certifications. You will also be...
-
Talent Acquisition Specialist
1 week ago
Lancaster, United States Wohlsen Full timeAbout Us Wohlsen Construction is a recognized leader in the construction industry, committed to delivering excellence in every project we undertake. As a Talent Acquisition Specialist, you'll play a pivotal role in attracting, assessing, and selecting top talent. You'll collaborate closely with hiring managers, develop creative recruitment strategies, and...
-
Talent Acquisition Specialist
1 week ago
Lancaster, United States Wohlsen Construction Full timeJob DescriptionJob DescriptionAbout UsWohlsen Construction is a recognized leader in the construction industry, committed to delivering excellence in every project we undertake. As a Talent Acquisition Specialist, you’ll play a pivotal role in attracting, assessing, and selecting top talent. You’ll collaborate closely with hiring managers, develop...
-
GIS Specialist
2 weeks ago
Lancaster, United States South Central Power Full timeSouth Central Power Company, Ohio’s largest electric cooperative, is seeking an individual to fill the position of GIS Specialist at our Lancaster, Ohio headquarters. What you will be doing… Essential functions include develop and maintaining the cooperative’s Geographic Information Systems (GIS). This position gathers, analyzes and integrates spatial...
-
Lancaster, United States SERVPRO of Lancaster East Full time**Benefits**: - 401(k) matching - Dental insurance - Health insurance - Paid time off - Vision insurance **Summary** The Construction Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid, and price construction projects. They are responsible for ensuring an accurate scope of work is created, delivering a...
-
Lancaster, United States SERVPRO of Lancaster East Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceSummaryThe Construction Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid, and price construction projects. They are responsible for ensuring an accurate scope of work is created, delivering a...
-
Lancaster, United States SERVPRO of Lancaster East Full timeBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance SummaryThe Construction Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid, and price construction projects. They are responsible for ensuring an accurate scope of work is created,...
-
Lancaster, United States SERVPRO of Lancaster East Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceSummaryThe Construction Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid, and price construction projects. They are responsible for ensuring an accurate scope of work is created, delivering a...
-
Construction Estimator/ Insurance claims Specialist
36 minutes ago
Lancaster, United States SERVPRO of Lancaster East Full timeBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance SummaryThe Construction Estimator is responsible for managing a wide range of functions necessary to successfully obtain, bid, and price construction projects. They are responsible for ensuring an accurate scope of work is created,...
-
Customer Experience
6 days ago
Lancaster, United States ECORE International Full time**Customer Experience - Account Specialist** Ecore - Lancaster, 715 Fountain Avenue, Lancaster, Pennsylvania, United States of America Req #72 Thursday, January 27, 2022 This position is responsible for assisting the Account Managers in the Customer Service Department with order processing and phone support. The Account Specialist will assist all Account...
-
Client Specialist
1 week ago
Lancaster, United States The Talbots Inc Full timeJob Number: 21745 Position Title: Client Specialist External Description: What We Offer: * Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. * Incentive Opportunities * Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you...
