Lead Case Manager

3 weeks ago

Lowell, United States Community Teamwork Inc Full time

**Lead Case Manager - Young Adult Population**

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non-profit organization with over 500 employees dedicated to reducing barriers and creating opportunities for low-income individuals and families.
- At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness._

We offer:

- Starting Pay: $26.50
- Casual work environment
- 4 weeks of Paid Time Off
- Medical
- Dental
- Vision
- Paid Life Insurance
- Tuition reimbursement
- 12 paid holidays
- Paid sick leave
- Career advancement and professional development
- 5% contribution to your 401K whether you participate on your own or not.
- Great co-workers and a great mission with an outstanding Community Action Agency
- 37.5 hour work week

We are seeking a **Lead Case Manager - Young Adult Population **to join CTI’s Youth Services team, located at the Youth Opportunity Center. The Lead Case Manager will provide advanced levels of support to young adults (14-24) and their growing families entering programming. This includes providing advanced level case management, advocacy, referral information and supporting participants in overcoming barriers towards long-term, independent housing. The Case Manager will supervise and lead members of the Young Adult Population team.

**Responsibilities Include**:

- Training and supervising Young Adult Population Case Management staff.
- Receiving, assigning, and monitoring new referrals to the Young Adult Population Programming.
- Developing and using network of available services to assist participants and staff.
- Supporting and completing onboarding and program entry documents with staff and participants.
- Leading and facilitating team meetings to address program and participant goals.
- Collaborating with Young Adult Population staff to support participants in service planning.
- Establishing and maintaining working relationships with internal/external partners.
- Data input, file management, case management software and all administrative tasks as necessary.

**Qualifications**:

- Bachelor’s Degree preferred, preferably in a Human Services related field.
- Two years of experience working with youth and young adults preferred.
- Ability to work comfortably with pregnant and parenting youth in both group and individual settings, preferably with experience advocating for families.
- One-year assessment, advocacy and case management work in a Human Service field preferred.
- Demonstrated knowledge of community resources available to low-income individuals and families.
- Excellent customer service, organizational, oral and written communication skills.
- Ability to manage multiple priorities and work in a fast-paced environment.
- Proficient computer skills required in basic computer software and data collection systems.
- Excellent crisis management skills.
- Ability to maintain accurate records and confidentiality of information.
- Excellent attention to detail.
- Valid Driver’s License

**_Commitment to Diversity Equity and Inclusion_**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Community Teamwork is a drug free work environment.

This is an exciting opportunity to become an integral member of an innovative, outcome focused team in an organization committed to excellence.

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