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Referral Coordinator
4 weeks ago
**Fast paced Medical Practice looking for a Full Time Referral Coordinator**
- This is a small, but very busy Internal Medicine Physician's Office in New Port Richey, FL. Our provider has been in practice here since 1995._
**Primary responsibility will consist of**:
- Processing insurance referrals and prior authorizations in a timely manner.
- Communicate with patients, specialist providers, and insurance companies to ensure timely and accurate processing of referrals
- Obtain necessary documentation for referral services
- Maintain detailed records of referral activities and follow-up on pending referrals
- Provide excellent customer service to patients by addressing their questions and concerns.
**Additional responsibilities will include, but are not limited to**:
- Answering multi-line phone system,
- Relaying patient messages to MD and patients accurately and completely,
- Handling incoming faxes,
- Filing and scanning patient documents,
- Assisting with medical records requests
- Assisting other employees when possible
**All employees must be cross trained to be able to assist with patient check-in and check-out when needed.**
- Experience with Availity, and other physician portals for authorizations/referral submittals.
- Basic knowledge of anatomy & medical/medication terminology,
- Previous medical office experience
- Familiar with EMR systems, eClinical would be a plus
- Familiar with HIPAA regulations
- Strong organizational skills with the ability to prioritize tasks and meet deadlines
- Excellent communication skills, both written and verbal
**Additional Benefits**:
- Paid vacation after 1 year
- Personal time that accrues monthly
Pay: From $16.00 per hour
Expected hours: 36 - 40 per week
**Benefits**:
- 401(k)
- Paid time off
Weekly day range:
- Monday to Friday
**Education**:
- High school or equivalent (required)
**Experience**:
- medical office: 1 year (required)
- Customer service: 1 year (required)
Work Location: In person
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