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Receptionist / Front Office

4 months ago

Scottsdale, United States Roslyn Bankston - State Farm Agency Full time

A local well-established State Farm agency in Scottsdale, AZ, has an immediate need for a Receptionist/Front Office Representative. Great Opportunities for Advancement and Career Development

We pride ourselves on delivering exceptional service to our clients and providing a positive and inviting work environment. My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including:

- Auto insurance
- Home insurance
- Life insurance
- Retirement planning

**Position** Overview**:
In this role, you will be the first point of contact for our agency, greeting clients and visitors with a friendly and professional demeanor. You will handle administrative tasks, such as answering phone calls, managing appointments, and organizing documents.

We are looking for a proactive individual who can multitask effectively and maintain a high level of organization. As our Receptionist/Front Office Representative, you will play a key role in ensuring smooth operations in our office and contributing to the overall success of the agency.

**Responsibilities**
- Welcoming clients and visitors with a warm and friendly attitude.
- Handling incoming phone calls and transferring them to the appropriate staff members.
- Scheduling appointments and managing the office calendar.
- Maintaining an organized filing system for important documents and records.
- Assisting the team with administrative tasks, such as preparing reports, presentations, and correspondence.

**Benefits**
- Hourly Base + Commission
- Paid Time Off (PTO)
- Hands on Training
- Career Growth Opportunities

**Requirements**:

- Positive Attitude/demeanor
- Great Work Ethic
- Prior experience as a receptionist or in an office management role is preferred.
- Excellent verbal and written communication skills.
- Professional appearance and demeanor.
- Strong organization and time management skills.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in Microsoft Office Suite and other relevant software.

Roslyn Bankston - State Farm Agency, located in Scottsdale, AZ (near Fashion Square), has an immediate opening for a Part-Time OR Full-Time Receptionist - State Farm Team Member. This is NOT a Remote position; you must work inside the agency.

If you are outgoing and customer-focused and enjoy working with the public, then working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm Insurance and financial service products.

**Responsibilities**
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
- Assist our team and customers with clerical and administrative duties.

**As an Agent Team Member, you will receive...**
- 401K
- $16.00 - $24.00 per hour (DOE) plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Flexible hours
- Growth potential/Opportunity for advancement within my agency
- Hiring Bonus up to $1000 to assist with credentialing costs

**Requirements**:

- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Scottsdale, AZ and help customers with their insurance and financial services needs, including:

- Auto insurance
- Home insurance
- Life insurance
- Retirement planning