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Administrative Clerk

4 months ago

Savannah, United States City of Savannah Full time

**Purpose**:

- The City of Savannah Human Services Department has the perfect opportunity just for. Join our Team today as an Administrative Clerk working within the Community Resources Division. This position provides administrative and clerical support to the assigned department. Work involves assisting department management with general reception, preparing reports, correspondence, and other materials; entering and retrieving information from department databases; maintaining automated and manual files; and assisting callers, customers, and/or visitors.

We offer an excellent benefits package to include health, dental and vision, defined contribution plan (457b), life insurance, wellness programs, vacation, sick leave, paid holidays, employee assistance program, tuition reimbursement and more

**_
Click APPLY now to take the first steps towards your new career_**

**Essential Job Functions**:

- Performs various customer service functions, answers telephone, directs all incoming calls to appropriate party promptly and efficiently, responds to inquiries from the public, City Officials or other City departments.
- Performs a variety of Internet research functions and uses word processing, spreadsheets, and presentation software; produces documents and correspondence, which requires advanced word processing skills.
- Prepares documents, records, reports, and forms requiring knowledge of programs, policies, ordinances, codes, and procedures. Research, compile, consolidate, and/or tabulate information; incorporates information into requested reports and other prepared materials; proofreads for accuracy and completeness; and distributes upon approval.
- Enters information into department programs and databases; updates database information; creates new spreadsheets/files; and purges old data as appropriate. Researches information from databases and incorporates into other assignments.
- Prepares folders; maintains files of departmental correspondence, program records, legal documents, etc. Photocopies documents and distributes and/or files; and requests information from other departments as necessary to complete department files or records assigned.
- Serves as liaison between department management and customers; responds to questions regarding department activities and services; explains policies and procedures and operations; and follows up to obtain additional information.
- Receives incoming cash deposits and issues receipts to customers over the counter. Inputs daily cash receipts into the Finance system and verifies the accuracy of total daily cash and checks received and secures funds in the safe.
- Maintains schedules/calendars for department managers and/or professional staff; makes necessary travel arrangements; schedules meetings for department staff as requested; prepares and distributes agendas; and obtains requested audio-visual equipment.
- Performs HRIS data entry including, but not limited to employee information, payroll changes, trainings, evaluations, benefits, etc.
- Maintains personnel files. Processes employee changes such as address, name, or beneficiaries to appropriate contacts.
- Engages and provides information to job applicants, employees, department heads, and public and private agencies.
- Performs other related duties as assigned.

**Minimum Qualifications**:
Requires High School graduation or GED equivalent; supplemented by two (2) years of progressively responsible clerical or administrative experience in office support; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Additional Requirements
Background investigation, including supervised drug screen, post offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

**Additional Information**:
**Knowledge, Skills & Abilities**
- Knowledge of modern office practices and procedures.
- Knowledge of computers and other modern office equipment.
- Skill in establishing priorities and organizing work.
- Skill in the operation of computers and other modern office equipment.
- Skill in public and interpersonal relations.
- Skill in oral and written communication.

**Minimum Standards**
SUPERVISORY CONTROLS: The Central Services Administrator assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

COMPLEXITY: The work consists of related customer service, administrative, and clerical duties.
SCOPE AND EFFECT: The purpose of this position is to provide customer service, administrative, and clerical support for the department's inventory management activities. Successful performance in this position contributes to the efficiency of department operations.
PERSONAL CONTACTS: Contacts are typically with co-workers, vendors, and members of the general pu