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Housekeeping Room Inspector

3 months ago

Wilmington, United States Courtyard Wilmington Downtown Full time

**PRIMARY PURPOSE**:
The Housekeeping Inspector primary responsibility is to perform a final inspection of all guestrooms after they have been cleaned to ensure the room meets and exceeds required company, brand and customer expectations. The Housekeeping Inspector will also assist the Housekeeping Manager in monitoring and maintaining efficiency within the housekeeping department.

**RESPONSIBILITIES**:
Inspects the daily cleaning of assigned rooms, corridors, storage areas, and public areas to ensure that housekeeping assignments are being completed to the highest standard. This includes ensuring bed linens are changed, towels are replaced, and bathrooms are properly cleaned, as well as ensuring that the areas are vacuumed, mopped, dusted, and that all daily projects are completed.
- Assists in cleaning any areas which did not pass inspections and ensure that property training is conducted with the appropriate associate(s).
- Ensures the brand and company standards of cleanliness, as well as all other standards as it pertains to the housekeeping department, are maintained throughout the hotel.
- Assists management in grading performance of housekeeping staff in accordance to brand and company standards.
- Ensures upkeep of vacant rooms.
- Ensures that all housekeepers, housemen and lobby attendants are utilizing the Quore system accurately and effectively.
- Ensures lost-and-found items left by guests are logged and stored in a secure location daily.
- Takes action on any maintenance issues in guest rooms to ensure hotel-established quality and ensures that all housekeepers, housemen and lobby attendants are utilizing the Quore system accurately and effectively.
- Ensures that all room attendants’ carts and stock rooms are kept clean, organized and fully stocked.
- Monitors working conditions and reports to management any observed or known safety hazards, conditions, or unsafe practice and procedures.
- Assists in monthly linen inventory counts. Assist with guest supplies inventory as needed.
- Assists management by controlling cost within the housekeeping department.
- Demonstrates teamwork by cooperating and assisting co-workers as needed.
- Communicates in a professional manner with customers, co-workers, managers and guests.

**REQUIREMENTS**:

- 1-3 years’ experience in housekeeping in a hotel environment.
- Knowledge of cleaning chemicals and housekeeping best practices.
- Excellent attention to detail with high levels of successful communication.
- Ability to work at a fast pace while under pressure.
- Ability to encourage co-workers to perform their best work in a positive and respectful manner.
- Ability to multi-task and remain flexible in a stressful environment.
- Must be willing to work flexible hours/days including weekends and holidays.
- Self-directed and ability to work independently.
- Bilingual English/Spanish a plus.

Pay: From $15.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Paid time off

Shift:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift

People with a criminal record are encouraged to apply

Work Location: In person