Resource Center Manager
2 months ago
**About WMCS**
West Marin Community Services (WMCS) is the central hub for a diverse range of services that support our neighbors in West Marin who are struggling to make ends meet. We adapt to ever-changing circumstances, address needs not met by other organizations or government programs, and work to bring our community closer together. For more than 40 years, we have responded to crises with vital support taking many forms - supplying food, clothing and household items, referrals for county, state or federal support services, sponsorship of other local non-profits providing important services, and much more to community members in need.
**Job Overview**
We are seeking a dedicated and responsible individual to join our compassionate team as our Resource Center Manager. The Resource Center is the heart of WMCS and the go-to stop for community members seeking support. Pay starts at $26 per hour depending on experience. This is an in-person position required to work at least 35 hours per week, Monday through Friday roughly 9am - 5pm. **This role will frequently interact with community members who are experiencing mental health challenges, in crisis, experiencing homelessness, and/or prefer to use Spanish to communicate.**
**Position summary**
- Oversees all activities of the Resource Center: Food Pantry, Emergency/Financial Assistance, and other projects.
- Supervises all Resource Center personnel including paid staff and volunteers.
- Reports to Director of Programs.
- Partners with Director of Programs on generation and delivery of grant agreements; follows-up and tracks completion, execution, and budget, including reports.
- Keeps program or administrative staff abreast of items that require action.
- Schedules meetings, provides logístical support, and attends meetings as required.
- Coordinates client(s) assistance and refers them to appropriate services.
- Coordinate programs, projects, and events such as the Holiday Program and Tax Prep.
**Preferred Competencies**
- Experience managing programs within non-profit organizations.
- Bilingual skills in English and Spanish: speaking and writing.
- Welcoming demeanor.
- Strong time management and attention to detail.
- Proficiency in computer use; Microsoft Office Suite and databasing programs.
- Understanding of the needs of low-income individuals and families in West Marin.
**Duties**
- Coordinates services and assistance for individuals needing help with financial assistance, housing/rent, energy bills, emergency assistance, referrals, and other casework.
- Provides back-up to Assistant Manager with general operations, including clerical and reception duties, food pantry distributions, and other tasks as-needed.
- Manage, oversee, collect, and submit data on food pantry, emergency assistance, and other activities within the Resource Center into the WMCS database system.
- Attend and support WMCS programs like the Breaking Bread and other fundraising events.
- Ensure Resource Center programs run smoothly and all deliverables are completed on time.
- Supervise and follow all workplace and food safety procedures.
- Communicate with the Director of Programs regarding personnel issues and other concerns.
- Compile and track Director of Programs recommendations; follow through and completion.
- Coordinates individuals’ needs with Assistant Manager.
- Performs other duties as assigned by the Director of Programs and Executive Director.
**Education and/or Experience**
AA degree, two courses in sociology, OR an equivalent combination of education and experience sufficient to successfully perform the job's essential duties listed above.
**Certificates, Licenses, and Registration**
- Must possess and maintain a valid California Class C driver's license with satisfactory record.
- ServSafe Food Handler’s license either current or expecting to renew.
**Physical requirements**
- Able to lift/move items up to 30 lbs.
- Able to sit and work at the computer for long hours
**Applications**
**Equal Opportunity Employer Committed to Workforce Diversity**
WMCS policy on equal employment opportunity prohibits discrimination based on race, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or veteran status. This policy applies to recruiting, hiring, promotions, terminations, compensation, and benefits.
Pay: From $26.00 per hour
Expected hours: No less than 35 per week
**Benefits**:
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
**Education**:
- Associate (preferred)
**Experience**:
- Management: 2 years (preferred)
- Food handling: 2 years (preferred)
Ability to Commute:
- Point Reyes Station, CA 94956 (required)
Ability to Relocate:
- Point Reyes Station, CA 94956: Relocate before starting work (required)
Work Location: In person
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