Homeless Outreach Team Worker

2 weeks ago

Alameda, United States The Village of Love Full time

**Hours **:9am-6pm **Days**:Monday - Friday

**JOB DUTIES**

**Responsibilities include, but are not limited to**:

- Provide street based outreach and deliver Harm Reduction Outreach services in the field at homeless encampments located throughout the city of Alameda.
- Utilize and operate an outreach vehicle/van daily to visit encampments and homeless individuals.
- Provide transportation of the clients to and from appointments, etc. as needed.
- Distribute food, and supplies, etc. to clients at encampments.
- Provide Harm Reduction: Responding to client’s priority felt need or emergency situations; food, health, income, transportation, etc.
- Develop rapport and build an ongoing relationship with clients via regular and consistent contact.
- Provide Case Management: Street-Based and Office-Based
- Help link clients with housing resource centers, housing navigation services, with the goal of helping individuals move from unsheltered to sheltered situations.
- Utilize motivational interviewing skills to build trust and engage clients
- Provide cleaning materials (gloves, garbage bags, etc.) to encourage and support light clean up around sites to maintain health and welfare of encampments and the surrounding community.
- Actively participate in the City's Homeless Outreach Team for Alameda’s Homeless and its activities.
- Respond to requests, inquiries and concerns from the community, businesses, residents and the City of Alameda, in relation to unsheltered individuals, cleaning requests, nuisance, resources, etc.
- Responsible for daily logs and providing regular demographic and informational reports: daily, weekly, monthly.
- Other and additional related duties as needed and assigned to support the mission of the organization

**Minimum Qualifications and Requirements**:

- **Experience**:Two years of related work experience
- **Education**: High school diploma or GED, Some college preferred
- Strong organizational and time management skills
- Ability to perform under circumstances of possible emotional stress and conflict
- Familiarity with the Homeless community a plus
- Positive personality and personable attitude
- Ability to interact with various types of people.
- Good work ethic
- Valid driver’s license with clean driving record is a must
- Strong sense of responsibility and ability to follow instructions and complete tasks with mínimal supervision and complete tasks as assigned in a timely manner
- Good written and verbal communication skills
- Self-starter able to work in a fast-paced environment
- Ability to sit and stand for a period of time and lift 65 pounds
- Sensitivity to confidential matters is required.
- Ability to always maintain professional standards.

**Physical Requirements**: While performing the duties of this position, the employee is regularly required to walk, stand; use hands, handle, or feel; and hear or talk.

**CONDITION OF EMPLOYMENT**

1. A background check prior to employment is required.

2. Proof of Covid Vaccination and boosters required prior to employment.

**COMPENSATION AND BENEFITS**

VOL offers a very generous benefits program. Based upon a 40-hour work week you will receive:

- Medical/Dental Coverage
- 6 paid holidays per year
- PTO
- **Equal Opportunity Employment**_

Please, qualified, and serious Inquiries Only. NO PHONE CALLS.

Pay: $24.50 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off

Schedule:

- 8 hour shift

Application Question(s):

- If you have prior experience working with the underserved or unsheltered communities, or any community outreach experience, please tell us about it. Thank you.

**Education**:

- High school or equivalent (required)

**Experience**:

- Customer service: 2 years (required)

License/Certification:

- Driver's License (required)

Shift availability:

- Day Shift (required)

Ability to Relocate:

- Alameda, CA: Relocate before starting work (required)

Work Location: Multiple locations

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