Current jobs related to Homeless Outreach Worker - Alameda - The Village of Love

The Village of Love is seeking to fill the following position: Homeless Outreach Worker

**HOMELESS OUTREACH WORKER Essential functions and responsibilities include, but are not limited to: Deliver Harm Reduction Outreach services primarily in the field /encampments and maintain “drop-in hours” for basic supplies for clients not able to be reached in the field that week. ** Utilize an outreach vehicle and visit encampments and homeless individuals. **Responding to client’s priority felt need or emergency situations — food, health, income, transportation, etc. ** Utilize motivational interviewing skills to build trust and engage clients around priority felt and basic needs or emergency situations. **Provide cleaning materials (gloves, garbage bags, etc.) to encampments. ** Develop rapport and build an ongoing relationship with clients via regular and consistent contact. **Help link clients with clinical care management and other service resources. ** Help link clients with housing resource centers. **Provide Street-Based, and Office-Based, Case Management.** Other and additional related duties as needed and assigned to support the mission of the organization.

**Requirements**:

- Flexibility and patience
- Compassion, empathy for and understanding of problems, limitations, and needs of the homeless, A genuine concern for homeless and vulnerable populations
- A willingness and ability to work cooperatively with co-workers and supervisors, Must possess a positive, helpful and pleasant attitude
- Must be able to work independently in a fast-paced environment
- Ability to perform under circumstances of possible emotional stress and conflict, including possibly dealing with uncooperative participants
- Ability to maintain timely and punctual attendance and adhere to organizational guidelines
- Ability to safely and successfully perform the essential job functions

**Competencies**
- Excellent customer service and strong interpersonal skills; ability to engage a diverse group of participants, team-members and volunteers
- Good written and oral communication skills required
- Sensitivity to confidential matters is required
- Possess an outgoing and enthusiastic personality

**Required Education and Experience**
- Experience working with homeless populations is a plus
- Minimum 1 year Customer service or related experience is required
- High school diploma required
- Some college preferred
- Direct service experience with homeless or disadvantaged populations preferred
- Bilingual preferred

**Location**: Alameda, Ca

**Position Type**: Full Time (8 Hours), On Call (as needed)

**If you think you would be a good fit, we encourage you to apply.**

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, disability or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

**Job Types**: Full-time, Part-time

Pay: $24.50 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift

People with a criminal record are encouraged to apply

**Experience**:

- Customer service: 1 year (required)

Work Location: In person