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Office of Homeless Solutions Caseworker Ii

2 months ago

Phoenix, United States City of Phoenix Full time

Job ID
54508
- Location
Professional & Supervisory
- Full/Part Time
Full-Time
- Regular/Temporary
Regular

**ABOUT THIS POSITION**:
The City of Phoenix Office of Homeless Solutions is seeking creative, data-driven, solutions-oriented professionals to help make meaningful impact within the homeless services system in the region. Currently, there are Caseworker II vacancies in the Human Services Department. The Office of Homeless Solutions engages in outreach to individuals, unaccompanied youth, families, and veterans. The Caseworker ll works with community organizations, neighborhoods, and police responding to the needs of homeless individuals and families. They provide outreach and meet clients where they are located in the community.

The Caseworker II develops and implements casework plans and strategies designed to meet client needs and goals in attaining economic self-sufficiency, and social and emotional well-being. Client needs relate to areas such as housing, finances, education, employment, health, and substance abuse. Work involves engaging, interviewing, triaging, determining eligibility for social services, counseling, conducting site visits; and providing follow-up. Responsibilities include assisting the homeless population in providing emergency temporary shelter, case management, crisis intervention, community outreach, and resources in developing case plans to assist in becoming self-sufficient. Additionally, this position includes assisting with the City's PHX C.A.R.E.S., a coordinated response for neighborhoods and individuals experiencing homelessness through education, resources, and encampment cleanups.

**IDEAL CANDIDATE**:

- Skilled in identifying employability skills, removing barriers, and guiding informed decisions based on the local economic demand.
- Knowledgeable of responses to traumatic incidents, substance use disorder, behavioral health experience, and grief responses.
- Ability to:

- Work as a team player and with the homeless population.
- Conduct outreach in neighborhoods and communities throughout the City of Phoenix.
- Deescalate situations, as needed.
- Possess a broad understanding of homeless and housing programs, including outreach, shelter programming, and supportive housing.

**SALARY**:
Pay Range: $21.54 to $42.64 per hour.

Hiring Range: $21.54 to $31.82 per hour

**Pay Range Explanation**:

- Pay range is the entire compensation range for the position classification.
- Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

**BENEFITS**:
A comprehensive benefits package is offered which includes:
Traditional pension with employer and employee contributions,
- for more details: Pension Information.
- 401(a) and 457 plans with employer contributions.
- Choice of generous medical HMO, PPO, or HSA/HDHP plans.
- Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
- Wellness incentive of up to $720 annually.
- Dental, vision, and life insurance options.
- Employer paid long-term disability.
- Free Bus/light rail pass.
- Tuition reimbursement program up to $6,500 per year.
- Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
- Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
- Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 007 Benefits

**MINIMUM QUALIFICATIONS**:

- Two years of experience in casework management, counseling, working with crime victims, or related activities.
- Bachelor's degree in social work or a related field.
- Other combinations of experience and education that meet the minimum requirements may be substituted.
- The City job description can be found here.
- Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage. For information regarding pre-screening and driving positions,

**PREFERRED QUALIFICATIONS**:
The minimum qualifications listed above, plus:

- Experience developing resources and/or working with community partners.
- Experience developing case plans in a case management setting.
- Experience providing customer service to a diverse population.
- Experience with the coordination of referrals on the issue of homeless services.
- Experience working with homeless services organizations directly.
- Experience with HMIS and/or documenting and updating client case notes

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