Bakery Customer Service

2 weeks ago


New York, United States By the Way Bakery Full time

By the Way Bakery, the award-winning gluten-free, dairy-free, kosher bakery is seeking to hire enthusiastic and engaging individuals as counter associates. Opening shift (7am - 1pm) and closing shifts (1pm to 7pm) are available on weekdays and weekends. This is a standing position, you are required to be on your feet your entire shift. Must be able to lift 50 lbs when deliveries come in.

Responsibilities include:

- Warmly greeting customers and anticipating their needs
- Articulately describing store products and custom options
- Sharing important information about allergens and related concerns
- Entering and processing customer orders with precision
- Organizing and replenishing inventory of baked goods and packaging
- Investigating and resolving customer complaints
- Maintaining a spotless store environment through constant cleaning
- Providing an exceptional guest experience from start to finish

Qualifications include:

- A team player
- Attention to detail
- Ability to thrive in a fast-paced environment
- Confidence to build connections with customers
- Excellent verbal communication skills
- A generous smile

**Job Type**: Part-time

**Salary**: $17.00 /hour

**Job Type**: Part-time

Pay: $17.00 per hour

**Benefits**:

- Employee discount

Restaurant type:

- Bakery

Shift:

- Day shift
- Night shift

Weekly day range:

- Every weekend
- Monday to Friday
- Weekends as needed

**Education**:

- High school or equivalent (preferred)

License/Certification:

- NYC Food Handlers Certificate (preferred)

Work Location: In person



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