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Customer Service Representative

4 months ago

Santa Clarita, United States Rowland Air Full time

Looking to **TRADE up** to a better opportunity?

**Rowland Air** Located in Santa Clarita Ca is looking to find the best Customer Service Representative in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team You'll benefit from uncapped salaries, with the peace of mind of a stable and secure local brand.

**Who Are We?**

**Rowland Air** is a top-notch Southern California contractor focused on providing significant value to our residential customers. We’ve been in business 30+ years and our growth continue due to our great reputation and company culture. Our teams are treated like family, so they can treat our customers with the same respect.

**What We Offer**
- Industry leading Benefits Package
- Medical, Dental & Vision
- Employee Discounts
- Career Growth Opportunities
- 1- Week Paid Vacation First Year
- Paid Holidays
- 401(k), IRA

**What Will You Do?**
- In-bound/ outbound calls
- Selling products and services to existing customers
- Handle calls from over-flow
- Scheduling maintenance calls to customers

**What Will You Bring?**
- 2+ years of customer service
- 2+ years of call center experience
- 2+ years of office experience
- Strong attention to detail
- Conscientious, team player
- Honesty, integrity, quality craftsmanship, and a good attitude
- Flexible availability, reliable transportation
- Computer/ software knowledge a plus

**Pay Transparency**:
**Job Type**: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 10 hour shift
- 8 hour shift
- Every weekend
- Overtime

**Experience**:

- Call Center: 2 years (required)
- Office: 2 years (required)
- Customer service: 2 years (required)

Work Location: In person