Host Lead

2 weeks ago

Spring, United States Crossover Health Medical Group, APC Full time

**About Crossover Health**

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare—Primary Health—built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment. Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound—in-person, virtually and via asynchronous messaging. Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

**Job Summary**

Crossover Health is looking for an exceptional Host Lead to welcome and greet our members as they begin their care experience. The Host Lead is also responsible for providing leadership and direction to the Host Team. Hosts are responsible for helping members understand Crossover’s process, helping to ensure members have an exceptional member experience, effectively utilizing the technology tools of the practice, organizing group meetings, and most importantly delivering an exceptional member experience.

**Responsibilities**:

- Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism
- Coordinates with facilities teams to help resolve clinic issues
- Oversees schedules in EMR and is responsible for auditing schedules for accuracy
- Manages waitlist and ensures that members are promptly contacted and scheduled
- Coaches, mentors, and develops team, including interviewing, onboarding and providing career development planning to Host Team
- Serves as a point of contact for all Hosts, ensuring the Host Team is up to speed on all updates and communication
- Assists in resolving member concerns or issues, involving the Practice Leader, as appropriate
- Assists with workflow design and process improvement
- Provides support in organizing and attending assigned events
- Responsible for addressing and helping to solve member billing questions
- Performs other duties as assigned

**Required Qualifications**
- Bachelor’s degree or equivalent experience
- 3 years of experience in customer service related position

**Preferred Qualifications**
- Experience as a Host
- Excellent communication skills
- Excellent computer skills and familiarity with Apple products (Mac, iPad, iPhone), or client-based systems such as Microsoft or HP.
- Leadership skills and experience working in a collaborative team environment
- Proven organizational skills, great interpersonal skills, and ability to work as a key team member
- High level of ownership, accountability and initiative
- Comfort and efficiency with multi-tasking, issue resolution, and conflict management
- BLS (Basic Life Support) certification

**Physical Job Requirements**
- Requires standing, walking and sitting for extended periods of time
- Occasionally required to lift and carry items weighing up to 50 lbs
- Manual and finger dexterity and hand-eye coordination
- Requires corrected vision, hearing and speech within normal ranges
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**To all recruitment agencies**: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

LI-Onsite

  • Host Lead

    2 weeks ago

    Spring, United States Crossover Health Management Services Inc. Full time

    About Crossover HealthCrossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare-Primary Health-built on the foundation of trusted relationships, an interdisciplinary care...

  • Patient Care Host

    2 weeks ago

    Spring, United States Crossover Health Full time

    **About Crossover Health** Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. We’ve built an entirely new category of primary care providing one simple place to go for trusted care—in person, online, anytime. We are working with the most innovative employer...

  • Local Host, Spring Hill

    2 weeks ago

    Spring Hill, Florida, United States Veriu Group Full time

    **Local Host, Spring Hill** Casual Brisbane | Local Host | $28.08 plus penalties **Job Location** Punthill Spring Hill **Job Title** Local Hosts (Guest Service Agent) From humble beginnings, our hotel brand was founded out of a passion for connecting travellers to the authenticity of a location. Today, we are a multi-brand accommodation group operating 17...

  • Global Personal Systems Category Communications Lead

    2 weeks ago

    Spring, United States Hewlett Packard Full time

    **Primary owner of the communications plan, engagement programs, and manager/employee touchpoints for global Personal Systems Category team. Plan, source, and host forums with small (10) and large (1,000+) audience on business, development, and ad-hoc topics.** Responsible to plan, execute, and host regular All Employee, All Manager, and other engagement...

  • Park Lead/front Desk Lead

    3 weeks ago

    Spring, United States Urban Air Adventure Park-Spring Texas Full time

    We are looking for hard working, responsible, light-hearted individuals with strong customer service skills. A strong team environment is crucial for our business and we need site managers who will embrace and promote that type of a workplace. Our Management team is trained to learn every nuance of the business, so whether you’re creating an award winning...

  • Lead SAP BASIS Consultant

    1 week ago

    Spring Lake, United States SOA People Full time

    Being part of our groupwide SAP Basis team, this position will provide the architectural direction to our clients. As a lead technical architect, you will build upon our technology and craft the processes needed to continuously operate, innovate and grow. Working with the infrastructure and functional SAP teams, you will play a key role in driving SOA...

  • Customer Experience Design Lead

    1 week ago

    Spring, United States HP Development Company, L.P. Full time

    Customer Experience Design Lead Description - The Customer Experience Organization is the heart of HP's executive engagement strategy. Our team coordinates the network of Customer Welcome Centers (CWC) worldwide, hosting customers and partners eager to discover HP's portfolio of solutions. We are seeking a strong, dynamic, creative, and results-driven...

  • Customer Experience Design Lead

    1 week ago

    Spring, United States HP Full time

    The Customer Experience Organization is the heart of HP's executive engagement strategy. Our team coordinates the network of Customer Welcome Centers (CWC) worldwide, hosting customers and partners eager to discover HP's portfolio of solutions. We are seeking a strong, dynamic, creative, and results-driven professional to shape how our customers interact...

  • Host/Hostess

    2 months ago

    Spring Hill, United States Gator's Dockside Restaurants Full time

    Ready to accomplish your career goals with a company that is continuously growing?Gator's Dockside Restaurants is composed of a team of fun, diverse, and hardworking individuals who live and lead by our "Do it R.I.G.H.T.!" core values. We use these values to achieve our mission of, "providing our customers with a GREAT dining experience, from beginning to...

  • Host/Hostess

    4 weeks ago

    Spring Hill, United States Gator's Dockside Restaurants Full time

    Ready to accomplish your career goals with a company that is continuously growing?Gator's Dockside Restaurants is composed of a team of fun, diverse, and hardworking individuals who live and lead by our "Do it R.I.G.H.T.!" core values. We use these values to achieve our mission of, "providing our customers with a GREAT dining experience, from beginning to...

  • Assistant General Manager

    2 weeks ago

    Spring, United States Altitude Trampoline Park Spring-Klein Full time

    **Benefits**: - Bonus based on performance - Company parties - Competitive salary - Health insurance - Paid time off - Training & development - Wellness resources Looking for a fun, high-energy environment for your next job? Look no further, Altitude Trampoline Park Spring-Klein is the place. We believe in family fun and celebrating life’s moments...

  • Birthday Party Host

    1 month ago

    Spring House, United States The Little Gym of Marlton, Washington Township and Spring House Full time

    **Benefits**: - Company parties - Employee discounts - Flexible schedule - Free food & snacks - Free uniforms - Opportunity for advancement - Training & development Do you take enjoyment out of making kids smile? Do you have tons of energy and enthusiasm? If yes, the Little Gym of Springhouse is looking for people to help run our Birthday Parties on...

  • Emergency Medicine

    3 months ago

    Spring, United States US Acute Care Solutions Full time

    Emergency Medicine - Physician career / / / Emergency Medicine - Physician Emergency Department Freestanding emergency department ED Volume: 10,000 Staffing Model: Single physician coverage 12- and 24-hour shifts EMR: Medhost Affiliated with Houston Methodist Willowbrook Hospital Hospital Houston Methodist's reputation...

  • Emergency Medicine

    4 weeks ago

    Spring, United States US Acute Care Solutions Full time

    Emergency Medicine - Physician career / / / Emergency Medicine - Physician Emergency Department Freestanding emergency department ED Volume: 10,000 Staffing Model: Single physician coverage 12- and 24-hour shifts EMR: Medhost Affiliated with Houston Methodist Willowbrook Hospital Hospital Houston Methodist's reputation...

  • Assistant General Manager

    1 month ago

    Spring, United States Altitude Trampoline Park Spring-Klein Full time

    Job DescriptionJob DescriptionLooking for a fun, high-energy environment for your next job?  Look no further, Altitude Trampoline Park Spring-Klein is the place.  We believe in family fun and celebrating life’s moments together where social connectivity, playfulness and celebration embraces joy, exhilaration, and wellness.    We are currently looking...

  • Assistant General Manager

    4 weeks ago

    Spring, United States Altitude Trampoline Park Spring-Klein Full time

    Job DescriptionJob DescriptionLooking for a fun, high-energy environment for your next job?  Look no further, Altitude Trampoline Park Spring-Klein is the place.  We believe in family fun and celebrating life’s moments together where social connectivity, playfulness and celebration embraces joy, exhilaration, and wellness.    We are currently looking...

  • Birthday Party Host

    2 months ago

    Spring House, United States The Little Gym of Marlton, Washington Township and Spring House Full time

    Job DescriptionJob DescriptionBenefits:Company partiesEmployee discountsFlexible scheduleFree food & snacksFree uniformsOpportunity for advancementTraining & development Do you take enjoyment out of making kids smile? Do you have tons of energy and enthusiasm? If yes, the Little Gym of Springhouse is looking for people to help run our Birthday Parties on...

  • Lead Park Police Dispatcher

    2 weeks ago

    Silver Spring, United States The Maryland-National Capital Park and Planning Commission Full time

    **Description**: The Maryland-National Park and Planning Commission (M-NCPPC), a six-time National Recreational and Parks Association Gold Medal Award Winner, is seeking an experienced **Lead Park Police Dispatcher** to work with the Montgomery County Department of Parks, Park Police Division in Silver Spring, MD. Behind the vast and diverse Montgomery Parks...

  • Assistant General Manager

    1 month ago

    Spring, United States Altitude Trampoline Park Spring-Klein Full time

    Benefits: Bonus based on performance Company parties Competitive salary Health insurance Paid time off Training & development Wellness resources Looking for a fun, high-energy environment for your next job?  Look no further, Altitude Trampoline Park Spring-Klein is the place.  We believe in family fun and celebrating...

  • Assistant General Manager

    1 month ago

    Spring, United States Altitude Trampoline Park Spring-Klein Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompany partiesCompetitive salaryHealth insurancePaid time offTraining & developmentWellness resources Looking for a fun, high-energy environment for your next job? Look no further, Altitude Trampoline Park Spring-Klein is the place. We believe in family fun and celebrating lifes moments...