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Home Health Plan of Care and Quality Assurance
4 months ago
**Full Job Description**
**JOB TITLE**: HOME HEALTH PLAN OF CARE AND QUALITY ASSURANCE SPECIALIST
**JOB STATUS**: Full-time
**SALARY**: $20-$24 an hour
**LOCATION**: Glendale, CA
Cordial Healthcare Providers is currently seeking to hire a full-time for Plan of Care/485 to start ASAP We are looking for applicants with outstanding customer service skills.
**Duties and Responsibilities**:
- Gather plan of care documents from Home Health for review and signature and send it back to Home Health.
- Ensure that we receive the plan of care from Home Health and place it on the spreadsheet.
- Responsible for reviewing charts.
- Demonstrates customer service excellence consistently.
- Ensures patient's right to privacy, safety and confidentiality are maintained in accordance with HIPPA regulations.
- Build and maintain strong business relationships.
- Other duties as assigned.
Required Skills and Qualifications:
- Home Health experience is preferred but not required.
- 1 year of administrative/clerical experience in a medical setting and working with older adults. (Preferred but not required)
- Proficient in English is required.
- High School Diploma/GED is required. Nursing graduate is a plus/preferred.
- Knowledge of medical terminology is a plus, Medical Assistant certificate is a plus.
- Experience in medical field is preferred.
- Experience with basic computer software
- Excel, Microsoft word, Adobe Acrobat and the ability to learn electronic medical records.
- Strict attention to detail, high level of accuracy
- Excellent customer service skills.
- Ability to work as a team member as well as individually.
- Ability to multitask, prioritize appointments, stay organized ensuring excellent patient experience and care.
**Schedule**
Monday to Friday: 9:00 a.m. to 5:30 p.m.
**Benefits**
At Cordial Healthcare Providers, we want to ensure your needs are met. We offer benefit package that includes:
- Vacation and sick leave
- Medical insurance
- Life Insurance
We're so excited to meet you
**Salary**: $20.00 - $24.00 per hour
Schedule:
- 8 hour shift
**Education**:
- High school or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Pay: $20.00 - $24.00 per hour
**Benefits**:
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
