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Customer Service Representative/ Compliance
3 months ago
Join the fastest growing outpatient radiology practice in the Nation
- SimonMed Imaging Our commitment to excellence and improving patient care paired with the best-in-class technology allows us to be an industry leader in the constantly evolving health care environment. Secure your spot now and take advantage of a unique career opportunity to advance your skills while working alongside a dedicated team of board-certified subspecialty radiologists. We can’t wait to meet you
**ESSENTIAL FUNCTIONS**:
- Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services.
- Create Special Projects and Reports utilizing Power Point, Outlook, Excel
- House Dosimetry Reports
- Review of Supervising Physician Logs
- Perform routine file Audits as specified by the Director of Compliance
- Assist Director of Compliance and Site managers in the event of inspections
- Compile information and documents for Facility Site Binders
- Provide sites with necessary Compliance Certificates when needed.
- Effectively communicates with Compliance, Executive and Site Management team if needed.
- Tracks all corporate electronic key cards and security alarm access.
- Document and tracks all product recall information.
- Orders Corporate office supplies.
- Point of contact for corporate office property management.
- Assist with mailing and fed-ex documents for Compliance Department and Corporate office.
- Duties as assigned.
- Demonstrates competency in the performance of job-related skills appropriate to his/her customer populations and departmental services while providing excellent customer service.
- Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.
- Adheres to policies, procedures, guidelines relative to departmental operations.
**OTHER DUTIES**: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time or without notice.
**BENEFITS**: Your health, happiness and future matters At SimonMed Imaging, we offer medical, vision and dental insurance, significant Imaging discounts, 401(k) eligibility, paid holidays plus PTO, Sick Time, opportunity for growth, and much more
**MINIMUM QUALIFICATIONS**:
**Education**:
- Requires a High School Diploma
**Experience**:
- Must be proficient in Power Point, Outlook, Excel and preferred experience with One App Pro.
- Must have Strong Organizational skills.
- Must be able to effectively communicate will all staff and be capable of establishing good working relationships with both internal staff and external agencies.
- Must have a strong understanding of Department of Health, Medicare, State Agency Rules and Regulations as it pertains to compliance related inspections.
- Must be familiar with SimonMed’s Company Policies and Procedures.
- Must be able to multi-task.
**PHYSICAL DEMANDS**: This position may require duties including lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking.
**DRESS ATTIRE**: Business Casual or scrubs dependent on department
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.
