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Billing/invoicing Specialist

4 months ago

Alsip, United States Diverse Facility Solutions Inc Full time

Diverse Facility Solutions, Inc. is a 100% minority owned, Chicago corporation with an emphasis on janitorial and facility maintenance services. We create teams of trustworthy, customer focused and diverse people that care about the facility they work in. The quality of the services we provide and our commitment to unsurpassed customer service has helped us become one of the nation’s premiere Minority Janitorial Contractors.

The Billing/Invoicing Specialist will be responsible for managing and executing billing procedures for a contract involving a dedicated staff of 200+ janitors at a school district. This role is exclusively dedicated to this contract and requires meticulous attention to detail, strong organizational skills, and a commitment to accuracy. The Billing/Invoicing Specialist will report directly to the corporate finance team.

**Key Responsibilities**:

- **Billing and Invoicing**:

- Generate and process invoices accurately and in a timely manner for the school district contract.
- Ensure all billing information is complete and correct, verifying against contracts and agreements.
- Address and resolve any discrepancies or issues related to billing.
- **Documentation and Record Keeping**:

- Maintain accurate and organized billing records and documentation.
- Ensure all invoices and related documents are filed correctly for easy retrieval and reference.
- Prepare regular reports on billing activities and submit them to the corporate finance team.
- **Client Communication**:

- Act as the primary point of contact for billing inquiries from the school district.
- Communicate effectively with clients to clarify billing issues and resolve any discrepancies.
- Ensure a high level of customer satisfaction through professional and courteous interactions.
- **Coordination with Internal Teams**:

- Collaborate with the on-site management team to ensure accurate reporting of hours worked and services rendered.
- Coordinate with the corporate finance team to ensure alignment on billing processes and practices.
- Work with the payroll and HR teams to verify employee hours and other billing-related information.
- **Compliance and Auditing**:

- Ensure compliance with all relevant federal, state, and local regulations related to billing and invoicing.
- Participate in internal and external audits as required.
- Implement improvements in billing processes to enhance efficiency and accuracy.

**Qualifications**:

- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
- Proven experience as a Billing Specialist, Invoicing Specialist, or in a similar role.
- Strong knowledge of billing procedures, accounting principles, and regulatory requirements.
- Proficiency in billing software and Microsoft Office Suite (especially Excel).
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to handle confidential information with integrity and professionalism.
- Strong problem-solving skills and ability to work independently.

**What We Offer**:

- Competitive salary and benefits package.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.
- A supportive and collaborative work environment.

**Physical Demands**:
While performing the duties of this job, the employee is regularly required to talk or listen. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.

**Position/Expected Work Hours**:
This is an exempt full-time position; days and hours of work are Monday through Friday, time to be determined. Occasional evening and weekend work may be required as job duties demand.
- **AAP/EEO Statement**_
- Diverse Facility Solutions, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Diverse Facility Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training._
- Diverse Facility Solutions, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Diverse Facility Solution’s employees to perform their job duties may result in discipline up to and including discharge._

Pay: $65,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- H