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Sales Development Representative

4 months ago

Trevose, United States International SOS Full time

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting our clients’ employees first and this is still true today. Led by 5,200 medical professionals and 200 security specialists our teams work night and day to find solutions to protect our clients and their employees in whatever situation they may be facing; we assess, advise and assist from a medical, security and logístical perspective on a global scale to protect and save lives and thereby enable our clients to achieve their business goals. As we’ve delivered on this mission over the last 35 years, we have become the market leader in global telehealth services and digital health solutions for an extensive client base of Fortune 500 companies, NGO’s and governments around the world._

**Description**:
Reporting to the SVP & GM, US Northeast & Canada Region, the Sales Development Representative will primarily be responsiblefor supporting the Business Development Director(s) in developing new business with newclients in the assigned territory. The purpose of the position is to achieve and exceed gross profit targets by supporting Business Development Director in sourcing new business in the territory, through consultative selling and targeting of new business prospects, and supporting the sales process through tactical and administrative tasks.

**Essential Job Duties and Responsibilities**:
**Business Development**
- Research market using ZoomInfo, LinkedIn and other available resources to identify potential customers forproducts and services.
- Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
- Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
- Presenting product information to customers once their needs are identified.
- Leading client discussions for certain engagements as directed by the Business Development Director.
- Following up with potential customers who expressed interest but did not purchase.
- Collaborating with Business Development Director to ensure the company's goals and targets are met.
- Representing International SOS at regional industry related events (e.g., GBTA, RIMS, SHRM, etc.)
- Managing the sales pipeline, from the start of all engagements with prospects/clients, timely updating any changes (i.e. stages, competitors and resolution causes for WON and LOST opportunities) for assigned territory.
- Tracking of all activities/points of contact with prospects/clients, providing detailed information on what was discussed/decided and on exchanged documents.
- Ensuring that all owned records for assigned territory (accounts, contacts, opportunities, etc.) are timely and accurately updated

**General Responsibilities**
- Continually evaluate progress within the market segment against pipeline objectives, revenue and profit targets and client plans.
- Ensure the professional standard of all written client proposals, tender documents and communication is adhered to, in line with company standards and pricing procedures.

**Internal**
- Manage the implementation of new business won, to ensure that all administrative, operational and financial activities are in place to ensure high levels of service to clients.
- Work with the Business Development Director and Marketing Manager to increase awareness of the Company’s products and services through conferences and symposiums as appropriate.
- Liaise with the Operations colleagues, other specialists, the Commercial Desk and Legal Teams, as appropriate, during the sales process.
- Report on activities and performance (and review with management) as requested.
- Prepare and submit annual and quarterly objectives.

**Qualifications**:
**Required Skills and Knowledge**
- Strong relationship building skills. A natural networker with the ability to map out key account plans and effectively up sell into current accounts together with establishing a pipeline of new client prospects.
- Well-developed influencing and negotiating skills with the ability to motivate and influence internal andexternal clients to commit to buy and the drive to close sales.
- Good strategic thinker with strong planning and organization skills who has the experience to develop solutions by adopting a consultative sales approach.
- Excellent time management skills with the ability to successfully manage numerous projects simultaneously, including activity planning and pipeline management.
- Strong individual who can work autonomously and within a team to deliver results.
- Ability to research and successfully gather all the required / relevant information relating to a client, prospect and/or individual/contact to support each stage of the sales process.
- Excellent numeric, written, oral communication and presentation skills.
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