Dispatcher
2 weeks ago
**Benefits**:
- 401(k)
- Competitive salary
- Health insurance
**Benefits/Perks**
Competitive Compensation
Paid Time Off (PTO)
Health Insurance
**Job Summary**
**Responsibilities**
- Monitor and communicate routes, location, and driver status with management and clients using online Samsara GPS program.
- Answers phones, provides general information and determines specific service needs; uses computerized scheduling system and manual system to make transit schedules.
- Continuous communication with management regarding check-in drivers, discuss daily route assignments and answer questions.
- Communicate with clients and and vendors to ensure driver gaps, late pickups, late departures, and other incidents are relayed to all parties.
- Assists the Supervisor with preparation of work assignments for transportation drivers; makes adjustments, alerts drivers to any changes; researches addresses and verifies destination information.
- Assists with daily issues that may arise and provides resolution.
- Communicates with drivers using radio & phones to discuss and schedule customer service requests and traffic & scheduling problems.
- Performs administrative and clerical functions as needed
**Qualifications**
- High school diploma/GED
- Previous experience as a Dispatcher or in a similar position
- Excellent typing and data entry skills
- Strong verbal and written communication skills
- Highly organized with the ability to multitask and prioritize projects
- Ability to work well under pressure
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