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General Manager

4 months ago

New York, United States King David Tacos - NYC Full time

Founded in Brooklyn in 2016, King David Tacos is a woman-owned CPG / Hospitality hybrid food company, focused on making a better on-the-go breakfast. Our breakfast tacos are critically-acclaimed, and we have established the breakfast taco market in New York.

We operate out of our 11,000 sf HQ in Prospect Heights. We produce all of our ingredients and menu items daily, and then package our breakfast tacos for grab’n’go distribution. We are a vertically-integrated business, and we sell our breakfast tacos across Retail (brick & mortar, mobile, catering) and Wholesale (foodservice) channels. Our first airport location will be opening this summer at LGA in the new Delta Terminal, marking the start of our expansion in the institutional B2B channel.

We value our partners and customers, and offer them a better, convenient breakfast without compromising taste or health.

**JOB DESCRIPTION**

The KDT General Manager is at the helm of our operation, reporting to and working closely with the Founder / CEO. They oversee an Operations Team of 5 managers, plus the full staff of 30 additional part-time and full-time employees. This is a high-growth opportunity for someone looking to make an impact.

We are a food manufacturing business with a retail presence, and our product exemplifies how the art and science of food come together. We are looking for a confident, resourceful and ambitious leader who is energized by training and supporting their team, strives for excellence, and finds fulfillment in building and implementing systems.

The work week for the General Manager is Sunday through Thursday, and working hours start between 5am and 7am, with the day ending early afternoon.

**RESPONSIBILITIES**
- Lead all Operations departments: Logistics, Retail, Production
- Ensure the full operation is set up to run smoothly and successfully daily
- Bring a positive outlook to taking on each day, celebrating wins and guiding the team through challenges
- Empower and manage the team, delegating to and mentoring direct reports to help them grow as the business grows, feel invested in the process, and feel fulfilled in their day-to-day
- Provide oversight and support for “on the ground” execution across departments
- Partner with Logistics and Operations Managers to ensure distribution efficiency and customer satisfaction across wholesale and catering channels
- Partner with Retail Manager to resource and structure the growing retail locations
- Partner with the Kitchen Manager for production planning and quality control
- Food Safety / HACCP Plan implementation and verification, including preparation for annual 3rd party audits
- Verify, develop and optimize both new and existing systems, processes and policies as the business evolves to ensure product quality, customer satisfaction and team success
- Oversee all HR activities, including hiring, onboarding, development, and statutory requirements
- Work with the Finance team to process payroll, monitor costs, keep reporting accurate and up to date, and work towards financial goals and improvements
- Facilitate maintenance and upkeep of the production facility, retail spaces, and assets
- Create a culture of excellence and accountability

**REQUIREMENTS**
- At least 10 years of work experience, including at least 3 years of managing cross-functional teams in the food industry
- Experience with FDA and/or USDA food manufacturing preferred
- Passion for good food and bringing joy to the community through it
- A proven track record of managing, growing and retaining teams
- Detail-obsessed while still being able to see the big picture
- Self-motivated and creative, with experience working autonomously successfully
- The ability to be motivated to complete tasks both exciting and mundane
- Revenue goal-setting and cost management experience in a food business
- Valid Driver License and comfortable driving in NYC
- NYC Food Protection Certificate
- HACCP or PCQI certification excellent, but not required
- Adept with Microsoft Office (Word, Excel) and GSuite (Docs, Sheets), experience with Point of Sale software

**COMPENSATION**

$110,000 - $130,000 annual, plus potential for monthly bonuses

**BENEFITS**
- 15 days PTO
- 5 days Safe & Sick Leave
- Healthcare Reimbursement available within salary range
- Free tacos, queso and coffee
- Employee discounts
- Parking available
- KDT provides equal employment opportunities to all applicants and employees. We are committed to diversity, equity and inclusion and we don’t discriminate based on race, age, disability or other non-merit characteristics. Hiring decisions are based exclusively on merit, qualifications and business needs._

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