Director, Internal Communications

3 weeks ago


Houston, United States Memorial Hermann Health System Full time

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

**Job Summary**

Director, Internal Communications will develop and support the implementation of internal and external communications, priority initiatives and campus-level programs for the System. The Director has leadership of System communications. Role requires excellent strategic planning, project management, team building, negotiating and communications skills. Position reports to the Associate Vice President of Communications.

**Minimum Qualifications**

**Education**: Bachelors Degree in Journalism, Business or related discipline required; Masters Degree preferred

**Licenses/Certifications**: (None)

**Experience / Knowledge / Skills**:

- A minimum of ten (10) years of corporate communications experience, including eight (8) years of experience leading and managing teams
- Strategic and operational experience with the ability to align stakeholders and effectively oversee deployment of tools, channels and content to amplify message and achieve share of voice
- Ability to critically assess and implement necessary changes to team, roles, strategies and programs to drive operational and strategic performance.
- Ability to manage crises, engaging the right internal and external stakeholders in a clear process.
- Use of qualitative and quantitative research practices to inform strategy and outcomes.
- Incorporates external trends, including social issues, and connects to anticipated needs or opportunities.
- Excellent analytical, problem-solving, leadership, interpersonal and communication skills
- Executive presence and ability to influence professionals at all levels
- Proven business results and performance excellence within previous positions.

**Principal Accountabilities**
- Manages function / team annual and initiative strategic planning processes, ensuring alignment with department and System goals
- Provides strategic counsel to System executives and serves as a trusted advisor to department leadership
- Provides strategic direction, leadership and motivation to team
- Develops and manages process and policy to enable consistent, effective and efficient team operations
- Manages team development and implementation of strategies and tactics that meet or exceed defined metrics within their respective areas, such as internal communications, physician or nursing communications, initiative or system priority programs or media relations
- Continually looks for opportunities to optimize, enhance or evolve programs as needed
- Tracks and measures communications program and results to monitor effectiveness and acts as needed to ensure achievement of objectives
- Coordinates with peers across the department to optimize collaboration, insights and engagement
- Stays abreast of trends, uses insights to continually inform and enhance communications programs
- Promotes individual professional growth and development; supports department-based goals which contribute to the success of the organization; serves as mentor and resource to less experienced staff.
- Supports team development and ongoing engagement to retain talent.
- Recruits, hires, trains and manages staff
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
- Other duties as assigned.



  • Houston, United States wm Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America....


  • Houston, United States Memorial Hermann Health System Full time

    At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...

  • Community Director

    3 weeks ago


    Houston, United States RISE Association Management Group Full time

    **Company Vision** RISE Association Management Group of companies is the best-in-class provider of property services for Texas homeowners associations. Within our various brands and service offerings we offer a range of property services to condominium and townhome communities. We administer the business entities that are community associations specializing...

  • Social Media Director

    3 weeks ago


    Houston, United States Brandelixir Communications Llc Full time

    Reporting to the AVP, User Experience & Social Media, the Social Media Director sets strategy and guides the execution of social media initiatives at an enterprise level, and in the service of business unit objectives. The Director passionately, pragmatically and persuasively evangelizes the value of social approaches and tools integrated with business...


  • Houston, United States Montage International Full time

    Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome...


  • Houston, United States The Edge Group Full time

    Director of Communications and MarketingHouston, TXOur client, a Houston faith-based organization, is hiring for a Director of Communications and Marketing to join their team. This position will oversee all aspects of internal and external communication, including printed materials, website, social media and video production. This role will report to and...


  • Houston, United States The Edge Group Full time

    Director of Communications and MarketingHouston, TXOur client, a Houston faith-based organization, is hiring for a Director of Communications and Marketing to join their team. This position will oversee all aspects of internal and external communication, including printed materials, website, social media and video production. This role will report to and...

  • Social Media Director

    4 weeks ago


    Houston, United States Brandelixir Communications Llc Full time

    Reporting to the AVP, User Experience & Social Media, the Social Media Director sets strategy and guides the execution of social media initiatives at an enterprise level, and in the service of business unit objectives. The Director passionately, pragmatically and persuasively evangelizes the value of social approaches and tools integrated with business...


  • Houston, United States YMCA of Houston Full time

    Serves as a member of the Philanthropy Team with primary responsibility for leading community focused fundraising efforts and supporting the organizations philanthropic growth for YMCA International Services. The Director of Development will secure f International, Director, Development, Service, Management, Support


  • Houston, United States THIRD COAST BANK Full time

    **Position Title**:Director of Internal Audit **Department**:Accounting **Location**: Galleria, Humble, Remote **Manager**: Functionally - Carolyn Bailey, Audit Committee Chair Administratively** - **John McWhorter, CFO **Position Summary**: The Director of Internal Audit reports functionally to the Audit Committee Chair and administratively to the CFO....


  • Houston, United States Rice University Full time

    **Position Summary** The Director of Communications is a forward-thinking, highly innovative partner with a comprehensive understanding of the international landscape of architecture schools and other cultural and professional organizations. They oversee sophisticated content production across diverse media assets and platforms, including the World Wide...


  • Houston, United States Family Houston Full time

    Director of Marketing & Communications **Job Overview** Reporting to the Chief Development Officer, the Director of Marketing and Communications will be responsible for collaborating with Family Houston leadership and the Board of Directors to create and execute the organization’s marketing and communications strategy. **Essential Job Functions** -...


  • Houston, United States The Friedkin Group Full time

    External Description: **LIVING OUR VALUES** All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and...


  • Houston, Texas, United States THIRD COAST BANK Full time

    Job DescriptionJob DescriptionPosition Title: Director of Internal Audit Department: AccountingLocation: Galleria, Humble, RemoteManager: Functionally – Carolyn Bailey, Audit Committee Chair Administratively - John McWhorter, CFOPosition Summary:The Director of Internal Audit reports functionally to the Audit Committee Chair and administratively to the...


  • Houston, United States Baylor College of Medicine Full time

    **Summary**: The Associate Director of Philanthropic Communications is a writing position within the Office of Institutional Advancement and Alumni Affairs (OIAAA) that imagines, creates, and produces a variety of written communications materials to inspire donor support for Baylor College of Medicine. This includes writing cases for support, proposals,...


  • Houston, United States THIRD COAST BANK Full time

    Job DescriptionJob DescriptionPosition Title: Director of Internal Audit Department: AccountingLocation: Galleria, Humble, RemoteManager: Functionally – Carolyn Bailey, Audit Committee Chair Administratively - John McWhorter, CFOPosition Summary:The Director of Internal Audit reports functionally to the Audit Committee Chair and administratively to the...

  • Communications Intern

    2 weeks ago


    Houston, United States Openwork Full time

    Openwork is currently assisting our Harris County Client in their search to fill a Communications Intern specializing in Marketing for a 4 month project.The Job Summary:The Communications Intern will provide support to the Director by working under the direction of the Communications Manager. This position will provide communication and marketing support for...

  • Communications Intern

    1 month ago


    Houston, United States Openwork Full time $16

    Openwork is currently assisting our Harris County Client in their search to fill a Communications Intern specializing in Marketing for a 4 month project.The Job Summary:The Communications Intern will provide support to the Director by working under the direction of the Communications Manager. This position will provide communication and marketing support for...


  • Houston, United States Baylor College of Medicine Full time

    **Summary**: The Associate Director of Philanthropic Communications is a writing position within the Office of Advancement and Alumni Affairs (OIAAA) that imagines, creates, and produces a variety of written fundraising communications materials to inspire donor support for Baylor College of Medicine. This position will focus on writing cases for support,...


  • Houston, United States Texas Southern University Full time

    The Assistant Director of Communications will lead communications for the Bullard Center for Environmental and Climate Justice. This role manages both internal and external communications across institutional, community, and grant or corporate partne Director, Assistant, Communication, Communications Specialist, Social Media, Communications, Education,...