Plumbing Service Manager

3 weeks ago


Brooklyn, United States Quix Plumbing Service Full time

**Job Summary**: We are seeking a Service Manager to lead our dedicated team of technicians and ensure our service standards are continually met.

**Responsibilities**:

- **Leadership and Management**: Oversee and lead a team of plumbing technicians, providing direct reports and ensuring effective team management.
- **Scheduling**: Review and assign daily schedules to plumbers, optimizing team deployment and job completion.
- **Technical and Administrative Support**: Provide ongoing support to plumbers, including sourcing materials and troubleshooting complex service issues.
- **Customer Relations**: Maintain and enhance relationships with customers, manage and resolve customer issues, and handle changes in job scope proactively.
- **Subcontractor Management**: Effectively manage subcontractors to ensure compliance with company standards and customer satisfaction.
- **Quality Assurance**: Conduct video inspections on all service calls to ensure each job is completed correctly and meets our cleanliness standards.
- **Financial Oversight**: Approve invoices, track expenses, and monitor cash transactions.

**Requirements**:

- Minimum 5 years of experience in a management role within the plumbing or related service industry.
- Proven track record of managing teams and providing customer satisfaction.
- Strong organizational and leadership skills.
- Excellent communication and interpersonal skills.
- Background in plumbing services is highly preferred.

**Why Join Us?** At Quix, we provide you with a stable and rewarding career and a platform to grow and make a significant impact in the lives of our customers and the community. We offer competitive salaries and opportunities for professional development.

Pay: $50,000.00 - $75,000.00 per year

**Benefits**:

- 401(k)

Compensation package:

- Weekly pay

Experience level:

- 5 years

Schedule:

- Monday to Friday

**Experience**:

- Management: 5 years (required)

Ability to Commute:

- Brooklyn, NY 11203 (required)

Work Location: In person


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