Help Desk Specialist

2 weeks ago

Florence, United States Pinal County Full time

**Description**:
**Are you Re-Thinking Your Priorities?**

Are you tired of being under-appreciated or overlooked in your current role?

Why not come to work for an employer who **_prioritizes you_**

It just might be time for a change of scenery where you can make a difference and benefit from an employer who takes care of and values its people. We offer a suite of impressive benefits including **paid sabbaticals every five years **and retirement plans with a life-time guarantee that are some of the best Arizona has to offer**

Pinal County proudly _invests_ every day into the future of our 2000+ employees, and we have the best employees who can be your future co-workers

Check out all of our benefit offerings:
An Employer that Values Each Employee and Prioritizes a Work Experience that Provides Ample Time for Stress Reduction and Work Life Balance.-
- Paid Vacation And Sick Leave-
- 15 Vacation Days Accrued Annually Starting Day One
After Three (3) Years of Service 18 Vacation Days Accrued Annually
-After Five (5) Years of Service 20 Vacation Days Accrued Annually
Ten Paid Holidays** +** One Paid Floating Holiday to Use as You Wish-
- 13 Sick Leave Days Accrued Annually Starting Day One-
**Paid Sabbaticals Every Five (5) Years**- Two Week Sabbatical After Five Years of Continuous Service
- Three Week Sabbatical After Ten Years of Continuous Service
- Four Week Sabbatical After Fifteen Years of Continuous Service
- Four Week Sabbaticals Every Five Years After Fifteen Years of Continuous Service
- Comprehensive Wellness Program-
- Quarterly Wellness Challenges
- Vision Exams and Optometry Events Onsite
- Vaccination Clinics
- Onsite Mammogram and Prostate Screening Events
- Skin Cancer Screening Events Onsite
- Biometrics and Health Screening Events Onsite
- Financial Health and Retirement Planning Events Onsite & Online
- Fitness Resources and Onsite Sessions Like Yoga and Tai Chi
- Retirement Plans with Generous Employer Contributions - **Guaranteed Lifetime Benefit**- Variety of Top Tier Affordable Medical Plans - Six Different Medical Plans to Choose From-
- Some Medical Plans with **Zero Employee Premium Cost**- Dental and Vision Plans-
- Tuition Reimbursement Program-
- Alternative Work Schedules-
- Telehealth-
- Qualified Employer for the Public Service Loan Forgiveness Program through the Dept of Education-
- Employee Assistance Program with Ongoing Training & Development Options-
- Civil Service Leave-
- VanPool Options-
- Short-Term Disability -** Employer Paid**- Basic Life Insurance - **Employer Paid**- Flexible Spending Accounts for Dependent Care and Medical Expenses-
- Suite of Voluntary Benefits including additional Life, Accident, Critical Illness & Cancer InsurancePlus, work with an amazing team of people who are committed to making Pinal County a great place for its citizens and its employees.

**JOB SUMMARY**:
**Example of Duties**:
Work in this classification requires an individual to be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary classification functions herein described. Since every duty associated with this classification may not be described herein, employees may be required to perform duties not specifically spelled out in this classification description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this description.

**TYPICAL CLASSIFICATION ESSENTIAL DUTIES**:

- Communicate efficiently and effectively both verbally and in writing with customers and team members to Enrich Lives Beyond Expectation.
- Close IT work orders, verify that all troubleshooting steps and user notes have been entered properly on the work order, call the user, if applicable, and verify that the work has been completed.
- Promote and adhere to the workplace values of accountability, commitment, and teamwork to help enrich lives beyond expectation.
- Maintain absolute confidentiality

**POSITION SPECIFIC DUTIES**:
None.

**Minimum Requirements**:
**MINIMUM REQUIREMENTS TO PERFORM WORK**:

- High school diploma or GED equivalent.
- One (1) year of customer service and computer support experience.
- Or an equivalent combination of relevant education and/or experience may substitute for the minimum requirements.

**Preferred Qualifications**:

- Valid Arizona State Driver’s License.
- Two (2) years of technical call center support experience.

**Supplemental Information**:
**Knowledge, Skills and Abilities**:

- Knowledge of job related technical terminology.
- Knowledge of basic principles of IT procedures, operating standards, and technical support.
- Skill in learning to perform basic initial computer troubleshooting by analyzing descriptions from customers.
- Ability to listen and effectively communicate job related technical terminology, both orally and in writing.

**PHYSICAL DEMANDS**:
The

  • Help Desk Specialist

    5 days ago

    Florence, United States Vernovis Full time

    Job Title: Help Desk Specialist (Level I) - Contract Location/ Work Structure: Onsite Come join us: Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. Our consultative and flexible approach to providing talent, to fill gaps and for project work, offers a variety of ways to engage, to...

  • Help Desk Specialist

    2 weeks ago

    Florence, United States Vernovis Full time

    Job Title: Help Desk Specialist (Level I) - ContractLocation/ Work StructureOnsiteCome join us:Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. Our consultative and flexible approach to providing talent, to fill gaps and for project work, offers a variety of ways to engage, to meet...

  • Help Desk Specialist

    3 weeks ago

    Florence, United States Vernovis Full time

    Job Title: Help Desk Specialist (Level I) - ContractLocation/ Work Structure: OnsiteCome join us:Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. Our consultative and flexible approach to providing talent, to fill gaps and for project work, offers a variety of ways to engage, to meet...

  • Help Desk Specialist

    3 weeks ago

    Florence, United States CBTS Full time

    This position is a contract role.The Help Desk Specialist serves as the frontline contact for troubleshooting technical issues promptly and efficiently to ensure minimal disruptions to business operations. Issues will be resolved both on our main campus and remotely across North America. This role requires sound technical knowledge, and the ability to...

  • Help Desk Specialist

    2 weeks ago

    Florence, United States CBTS Full time

    This position is a contract role.The Help Desk Specialist serves as the frontline contact for troubleshooting technical issues promptly and efficiently to ensure minimal disruptions to business operations. Issues will be resolved both on our main campus and remotely across North America. This role requires sound technical knowledge, and the ability to...

  • Help Desk Support

    2 weeks ago

    Florence, South Carolina, United States Olsten Full time

    Job Title: Help Desk Technician Tier 1 Location: Florence SC Job Type: Full-Time About Us: Olsten Staffing is assisting a leading company dedicated to providing exceptional Technical needs to our clients. The company prides itself on fostering a collaborative and innovative work environment. As they continue to grow, we are seeking a talented and...

  • Hotel - Front Desk Clerk

    4 weeks ago

    Florence, United States Three Rivers Casino & Hotel Full time

    Job Type Part-time Description The Hotel Front Desk Clerk actively welcomes hotel guests in person or by phone, providing excellent guest service, answering questions promptly and ensuring all guest Hotel needs are met. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Courteously and enthusiastically greets guests and determines their needs for prompt service....

  • Front Desk Clerk

    1 month ago

    Florence, United States Microtel Inn and Suites Full time

    Job DescriptionJob DescriptionFront Desk Clerk Front Desk Clerks serve as the primary contact to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Check guests out and explains billing at the end of their stay if needed. Responds to a wide variety of guest requests by assessing the guest...

  • Front Desk

    2 weeks ago

    Florence, South Carolina, United States InMotion Wellness Studio Florence Full time

    Job DescriptionJob DescriptionWhy Work for InMotion Wellness Studio:Competitive Hourly Pay and performance reviews with potential pay increases.World Class Training that covers hands-on training regarding the business and our stretch therapy, a mentorship program, and ongoing 1:1 support.Employee discounts: Use our stretching sessions at no cost.Great...

  • Front Desk Supervisor

    1 month ago

    Florence, United States Westmont Group Full time

    The Front Desk Supervisor provides guidance and leadership, ensuring consistent quality customer service is delivered.This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days...

  • Front Desk

    3 weeks ago

    Florence, United States InMotion Wellness Studio Florence Full time

    Job DescriptionJob DescriptionWhy Work for InMotion Wellness Studio:Competitive Hourly Pay and performance reviews with potential pay increases.World Class Training that covers hands-on training regarding the business and our stretch therapy, a mentorship program, and ongoing 1:1 support.Employee discounts: Use our stretching sessions at no cost.Great...

  • Front Desk

    3 weeks ago

    Florence, United States InMotion Wellness Studio Florence Full time

    Job DescriptionJob DescriptionWhy Work for InMotion Wellness Studio:Competitive Hourly Pay and performance reviews with potential pay increases.World Class Training that covers hands-on training regarding the business and our stretch therapy, a mentorship program, and ongoing 1:1 support.Employee discounts: Use our stretching sessions at no cost.Great...

  • Front Desk Supervisor

    4 weeks ago

    Florence, South Carolina, United States Hilton Cincinnati Airport Full time

    The Front Desk Supervisor provides guidance and leadership, ensuring consistent quality customer service is delivered.This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days...

  • Front Desk Supervisor

    4 weeks ago

    Florence, United States Hilton Cincinnati Airport Full time

    Job DescriptionJob DescriptionThe Front Desk Supervisor provides guidance and leadership, ensuring consistent quality customer service is delivered.This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel...

  • Front Desk Supervisor

    1 month ago

    Florence, United States Hilton Cincinnati Airport Full time

    The Front Desk Supervisor provides guidance and leadership, ensuring consistent quality customer service is delivered. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days...

  • Hotel Front Desk Night Auditor

    2 days ago

    Florence, United States Homewood Suites by Hilton Florence Full time

    Job DescriptionJob DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an...

  • Customer Care Specialist

    3 weeks ago

    Florence, United States Terminix Service, Inc. Full time

    **Terminix Service Inc** has the opportunity to add a member to the office team for a **full time Customer Care Specialist. **All work in performed in the Florence Branch office.** - You're comfortable talking to people. You are not bothered by offering the services that your customers need to make their lives comfortable and pest free. - You are seeking...

  • Customer Care Specialist

    4 weeks ago

    Florence, United States Terminix Service, Inc. Full time

    Job DescriptionJob DescriptionTerminix Service Inc has the opportunity to add a member to the office team for a full time Customer Care Specialist. All work in performed in the Florence Branch office.Apply for this job if:You're comfortable talking to people. You are not bothered by offering the services that your customers need to make their lives...

  • Retail Service Specialist>

    3 weeks ago

    Florence, United States O'Reilly Auto Parts Full time

    O'Reilly Automotive - 4615 Highway 101 [Store Manager] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of sales, customer service, store appearance and operations; Serve in a leadership role in...

  • Part-Time Customer Service Specialist

    1 week ago

    Florence, United States Hamilton Physical Therapy, P.C. Full time

    Job DescriptionJob DescriptionSalary: 18.00Physical Therapy Specialists of Florence is looking to add to our team!We have identified three key characteristics that we are looking for in a customer service specialist. First, a positive person! We believe anything can be accomplished with a positive attitude. Second, a person who demonstrates intelligent...