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Office Services Specialist

3 months ago

Bakersfield, United States Kern Medical Full time

**Kern Medical** has been a community cornerstone since its founding in 1867. Today, we are an acute care teaching center with 222 beds, offering the only advanced trauma care between Fresno and Los Angeles. Kern Medical offers a range of primary, specialty, and multi-specialty services including high-risk pregnancy care, inpatient psychiatric services integrated with county mental health programs, and a growing network of outpatient clinics providing personalized patient-centered wellness care. Kern Medical cares for 15,500 inpatients and 125,000 clinic patients a year.

Career Opportunities within Kern Medical include many benefits such as:

- **New Hire Premium**: +6% of base rate of pay, matched up to 6% if contributed to Deferred Compensation Plan.
- **Shift Differential Pay**: P.M. shift (7:00 PM - 7:30 AM) = 7.5% of base pay.
- **A Comprehensive Benefits Package**: includes Holidays, Paid Time Off, Retirement, Medical, Dental, Vision and Life Insurance.

**Position**: Office Services Specialist - Nursing Administration - Shift

**Compensation**:
The estimated pay for this position is _$20.3164 to $24.9865_. The rates shown include a 6% premium pay (base= $-$ plus 6%). This reflects only a portion of the total compensation package for this position. Additional compensation may be available for this role through differentials, incentives, and bonuses. In addition, this position may be eligible for participation and company contributions into the Kern County Employees’ Retirement Plan.

**Definition**:
Under supervision, to perform specialized support activities requiring knowledge and experience in the area of assignment. Duties might include: developing and preparing a variety of correspondence, reports, and documents; serving as a lead to lower levels; training new employees; and, gathering data and statistics. Incumbents may supervise employees in lower levels in the office services series.

**Distinguishing Characteristics**:
This is the third level of the office services series. The Office Services Specialist is distinguished from the Office Services Technician by its specialized support activities requiring extensive knowledge and experience in the area of assignment. The Office Services Specialist is distinguished from the Senior Office Services Specialist, which analyzes a variety of information and data.

**Essential Functions**:

- May serve as a lead, to include assigning and monitoring work, training employees on work methods, and providing direction.
- May supervise support staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained; and making hiring, termination and disciplinary recommendations.
- Responds to requests for information from the general public, other internal departments, and employees; investigates customer complaints.
- Gathers data and statistics for assigned area of responsibility; prepares draft copies of related reports.
- Prepares meeting agendas; assembles agenda packets; attends meetings and takes minutes; distributes meeting minutes to appropriate individuals.
- Performs various clerical duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting messages; distributing mail; making photocopies; typing; and, word processing.
- Prepares a variety of documents by typing, performing data entry or word processing.
- Processes a variety of forms and paperwork, using established procedures; receives monies from customers; prepares and disseminates receipts to appropriate individuals; prepares related bank deposits.
- Files documents alphabetically, numerically, or by other prescribed method; maintains departmental records; coordinates records retention activities for assigned department.
- Proofreads, edits, and updates a variety of documents.

**Other Functions**:

- Performs other duties of similar nature or level as required.

**Employment Standards**:
High School Diploma, G.E.D. or equivalent, **AND** three years of clerical, general computer and office experience directly related to the area of assignment; or, an equivalent combination of education and experience sufficient to obtain the knowledge and skill to successfully perform the essential duties of the job.

Certification of Typing/Keyboarding speed of 50 net words per minute

**Additional Requirements**:
Some Positions May Require:

- Possession of a Valid California Drivers License
- Certification of Transcription speed of 45 net words per minute
- Proficiency in the use of word processing software, such as Microsoft Word and WordPerfect.

**Knowledge of**:
Statistical methods; data compilation methods; inventory maintenance principles; customer service principles; standard office procedures, methods, and equipment; transcription methods; basic filing and recordkeeping principles; basic mathematical concepts; English language, grammar, and punctuation.

**Skill in**:
**Supplemental**:
A background check may