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Financial Services Manager
4 months ago
**SUMMARY**: The Financial Services Manager structures deals for clients, in compliance with finance lender guidelines and dealership policy, resulting in quick funding and high customer satisfaction.
**ESSENTIAL JOB FUNCTIONS**:
Sales Process
- Knows and implements dealership policies and procedures.
- When not conducting business, is seated at the sales desk.
- Works with sales management to effectively structure deals for maximum profit.
- Analyzes credit reports.
- Structures deals in accordance with lender and dealership guidelines.
- Sells service contracts and ancillary products.
- Presents optional products via menu 100% of the time.
- Receipts deposits immediately.
Compliance
- Adheres to a standard of professional ethics and is respectful to customers.
- Knowledgeable of state regulations regarding finance and the Fair Credit Reporting Act.
- Never intentionally misrepresents a deal.
- Books out deals accurately. Never misrepresents equipment.
- Maintains confidentiality of customer information.
- Discloses financial information to customers.
Lender Relations
- Maintains good lender relations.
- Maintains a lender guide of programs currently used and obtains a working knowledge of them.
- Evaluates new lender programs.
- Goes over deals with lenders. Works all deals diligently.
Communication
- Maintains a clean and organized office.
- Communicates all problem deals to management immediately.
- Addresses missing stipulations communicated from lender immediately.
- Interacts with appropriate departments.
- Organizes meetings, trains and supervises sales staff of any changes in lending guidelines, regulations and the Fair Credit Reporting Act.
- Trains administrative personnel on assembling funding packages.
**QUALIFICATIONS/EXPERIENCE**:
- High school diploma or equivalent.
- Minimum 3 years’ financial services experience, preferably in high volume recreational vehicles sales or auto sales.
- Ability to handle up to 75 deliveries per month.
- Ability to multitask and complete duties in a timely, efficient manner.
- Proficient in verbal and written communication skills.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
