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Customer Service Representative for Warranty Department

2 months ago

Waller, United States SilverTech Full time

About SilverTech:
We are a leading company in the automotive industry, operating in the fields of commercial and special vehicles, drive technologies, and related financial services. Our company is a driving force in their specific industry sector: Our pioneering commercial vehicle brand, which develops, manufactures, and sells heavy, medium, and light commercial vehicles; FPT Industrial, a global leader in advanced drive technologies for customers in agriculture, construction, shipping, energy generation, and commercial vehicles; Our premium, urban, and coach bus brands; Our Defence Vehicles for highly specialized defense and disaster relief equipment; ASTRA, a global expert in heavy quarry and construction vehicles; Magirus, an industry-renowned brand for fire trucks and fire protection technology; and I. CAPITAL, our group's financing arm that supports them all. We employ over employees worldwide and operate over 29 production plants and 31 research and development centers.

What do we offer?

  • Excellent future prospects
  • Attractive conditions
  • Pleasant working atmosphere
  • Regular working hours

What can you expect?

  • You will support the Warranty department in day-to-day operations, ensuring seamless after-sales experiences for our customers.
  • You will process warranty approvals and complaints, providing timely and accurate information to our customers.
  • You will process warranty requests in SAP, ensuring efficient and effective management of warranty claims.
  • You will collaborate with the Warranty team to resolve customer inquiries and issues.