Patient Experience Advocate

3 weeks ago

Sacramento, United States Natomas Crossing Dental Care Full time

_**PLEASE READ ENTIRE JOB POSTING BEFORE APPLYING**_
- **REQUIRED: Submit your resume with your answer to the question below typed in the ADD COVER LETTER section.**_
- **What is your favorite season? Summer, Spring, Fall or Winter?**_

**Are you outgoing and love talking to people? Do you find it easy to make friends with everyone you meet? Our Patient Experience Advocate position may be perfect for you.**

Self motivated, detail oriented and ability to communicate well with fellow team members and patients. Someone to join our growing team in one of the largest solely owned Dental practices in Northern California/Sacramento. This person would be a part of growing, protecting and embracing our culture and contribute to their team by leading through example and holding themselves personally accountable.

**What is your mission as a Patient Experience Advocate?**

Create and ensure a 5-star experience for every patient that you come in contact with. As a Patient Experience Advocate you will be responsible for creating and executing a memorable and unique experience for every patient.

As the first impression for our office our Patient Experience Advocates are instrumental in developing relationships with customers and setting the tone for an excellent one-of-a-kind customer experience. The primary objective within the first year is to upgrade the customer experience by overdelivering with expert customer relations and increasing the internal referrals by 10%.

Who are we? Natomas Crossing Dental Care:
At Natomas Crossing Dental Care, we offer a relaxing environment and friendly staff. Patients appreciate our office’s comfortable atmosphere, which makes every visit enjoyable. Our team is committed to providing quality care to all patients we serve in the Sacramento area, offering dental services to meet the entire family’s needs.

, Non-exempt

Pay: $16.00 - $18.00 per hour

Pay: $16.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Vision insurance

Schedule:

- 8 hour shift
- Holidays
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

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