Bilingual Community Health Worker

2 weeks ago


Riverside, United States SCAN Health Plan Full time

**Field/Remote Based role - Riverside County**

**About SCAN**

**The Job**

Enhance seniors’ ability to manage their health and live independently by working with the care team to conduct home visits, developing and implementing plans of care, advocating on behalf of client and communicating actionable data to client’s care team.

**You Will**

Assesses client and home environment to identify physical, social, and emotional and knowledge barriers to optimal client care. Identified pertinent information and communicates to care team.

Facilitates client’s health through advocacy, support with understanding and use of benefits, assistance in scheduling appointments, development of a support system, and reinforcement of self-management and organizational tools.

Supports client well-being by using strong observation and communication skills to coordinate care between physician office, client, and caregiver and community resources. Provides ongoing face-to-face or telephonic visits with clients to identify barriers to accessing care, and supporting the plan of care developed by PCP and Care Manager.

Contributes to the development of individualized care plan by using evidence-based guidelines and clinical knowledge, for client and provider, by evaluating and conducting home visits, gathering assessment information, and identifying problems, goals and interventions.

Assists clients and caregivers in taking an active role in health management and promotion, through coaching, education, navigation and referrals to appropriate care and community based resources.

Comprehensive knowledge of community and public resources serving the client population. Thorough understanding of how to access/maintain and actively assists clients to secure resources.

Reviews adherence to physician’s recommendations, assessing barriers to care, and documenting information for the care team.

Develops cross-functional relationships with medical groups by attending appropriate meetings, working on-site, and structuring effective communication mechanisms.

Exhibits strong interpersonal, critical thinking and analytical skills through positive communication with clients, caregivers, and care team and community agencies.

Demonstrates excellent organizational, decision-making and multi-tasking skills as demonstrated by problem solving and successful outcomes.

Completes timely and accurate documentation in multiple computer systems to record assessment, observations and corresponding documentation, including care plans, and progress notes.

Enhances skills and knowledge by participating in educational offerings and team case conferences and training per department guidelines.

Utilizes department desktop procedures, workflows, job aids and training material. Identifies barriers to work processes and brings to the attention of the supervisor/manager.

Maintains the client‘s right to privacy and protects SCAN and Medical Group operations by keeping information confidential.

Adheres to all quality, compliance and regulatory standards to achieve desired outcomes.

Actively support the achievement of SCAN’s Vision and Goals.

Other duties as assigned.

**Your Qualifications**

Associate’s Degree or 2+ years college in human services field. Bachelor's degree preferred. A comparable combination of education/experience and/or training will be considered equivalent to the education listed.

2+ years experience in community services, preferably a healthcare environment

2+ years working with older and disabled individuals and their families, community-based experience, preferred

Working knowledge of medical terminology and abbreviations; Understanding of confidential information; and Broad understanding of local community resources for seniors and disabled.

BILINGUAL- Must be bilingual in English/Spanish. (Test will be administered to assess proficiency.)

Travel 50+% of the time in the assigned area (Riverside County) - Must have a valid driver’s license, automobile insurance and reliable transportation.

**Tuberculosis Screening Policy**

To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.

**What's in it for you?**
- Base salary range: $21.78 to $34.85 per hour
- Remote/Field Based Work
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
- Excellent 401(k) Retirement Saving Plan with employer match and contribution
- Robust employee recognition pro



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