Current jobs related to Concierge Manager - Los Angeles - Caruso

  • Medical Concierge

    7 days ago

    Los Angeles, California, United States NEXTHEALTH Full time

    Unlock Your Potential with Next HealthWe are seeking a highly motivated and detail-oriented Medical Concierge to join our team at Next Health. As a Medical Concierge, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our clients.About the Role:As a Medical Concierge, you will be responsible...

  • Booking Concierge

    2 weeks ago

    Los Angeles, United States Renaissance Club Full time

    Who Are We?"One of the Best New Memberships of the Year" - LA TimesExclusively based in LA, Renaissance Club is the world's first and only membership which gives members a prepaid ticket to a unique surprise experience each month: everything from archery to pottery, blacksmithing, whale watching, cooking classes, art classes, escape rooms, live shows,...

  • Booking Concierge

    2 weeks ago

    Los Angeles, United States Renaissance Club Full time

    Who Are We?"One of the Best New Memberships of the Year" - LA TimesExclusively based in LA, Renaissance Club is the world's first and only membership which gives members a prepaid ticket to a unique surprise experience each month: everything from archery to pottery, blacksmithing, whale watching, cooking classes, art classes, escape rooms, live shows,...

  • Medical Concierge Specialist

    2 weeks ago

    Los Angeles, California, United States NEXTHEALTH Full time

    Unlock Your Potential with Next HealthWe are seeking a highly skilled Medical Concierge Specialist to join our team at Next Health. As a Medical Concierge Specialist, you will be responsible for providing exceptional customer service and guiding patients through our wellness recommendations.About the Role:As a Medical Concierge Specialist, you will be the...

  • Concierge and Facilities Coordinator

    2 weeks ago

    Los Angeles, California, United States Ricoh USA, Inc. Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Concierge and Facilities Coordinator. This role will be responsible for ensuring the smooth operation of our office facilities and providing exceptional support to our guests and colleagues.Key ResponsibilitiesFacilities Management: Ensure that all areas of...

  • Showroom Concierge

    4 months ago

    Los Angeles, United States PIRCH Full time

    ** Showroom Concierge** **Job Category****:** Showroom **Requisition Number****:** SHOWR001343 Showing 1 location **Job Details** **Description** PIRCH is a luxury retailer of appliance, plumbing and outdoor products with a passion for creating a revolutionary retail experience for our customer and team members. If youve visited our award-winning showrooms,...

  • Patient Care Coordinator

    4 months ago

    Los Angeles, United States NEXTHEALTH Full time

    **Patient Care Coordinator (Medical Concierge)** Los Angeles, CA / Medical / Full-time **Next Health** is a health optimization center that utilizes the latest technology from Cryotherapy, IV Therapy, Hormone Optimization, Stem Cells, Biomarker Testing & more for customers to optimize and take their health to the next level! We are looking for someone with...

  • Tennis Concierge

    3 weeks ago

    Los Angeles, California, United States Riviera Golf & Tennis, Inc Full time

    About the PositionWe are seeking a highly skilled and enthusiastic Tennis Concierge to join our team at Riviera Golf & Tennis, Inc. As a Tennis Concierge, you will play a vital role in ensuring an exceptional tennis experience for our members and guests.You will be responsible for providing personalized service, assisting with court reservations, and...

  • Guest Services Concierge

    2 weeks ago

    Los Angeles, United States Ricoh Americas Corporation Full time

    Field Representative II, Concierge Hospitality This Position Offer $500 Sign On Bonus for new Rioch members! POSITION PROFILE This position will work closely with office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing conference...

  • Guest Services Concierge

    2 weeks ago

    Los Angeles, United States Ricoh USA, Inc. Full time

    Job DescriptionField Representative II, Concierge Hospitality This Position Offer $500 Sign On Bonus for new Rioch members!POSITION PROFILE This position will work closely with office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing...

  • Guest Services Concierge

    2 weeks ago

    Los Angeles, United States Ricoh USA, Inc. Full time

    Job DescriptionField Representative II, Concierge Hospitality This Position Offer $500 Sign On Bonus for new Rioch members!POSITION PROFILE This position will work closely with office administration to ensure we represent the customer's culture to the external world. This position includes, but is not limited to, greeting outside callers/clients, managing...

  • Casa Cucinelli Hospitality and Concierge Manager

    3 weeks ago

    Los Angeles, California, United States Brunello Cucinelli USA Full time

    About Us:Brunello Cucinelli USA is a luxury brand operating in the high-end market, specializing in cashmere and international luxury ready-to-wear. Our company values manual skills, craftsmanship, and exclusivity in every step of the production chain.We are seeking a highly skilled and experienced professional to join our team as a Casa Cucinelli Luxury...

  • Airport Curbside Concierge Check-in Agent

    4 months ago

    Los Angeles, United States Bags Full time

    Job DescriptionJob DescriptionOverviewBags, a SP+ Company, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables...

  • Patient Concierge

    1 month ago

    Los Angeles, United States Cedars-Sinai Full time

    Job Description Cedars-Sinai International is a reflection of our organization's most fundamental values and mission, to be a blessing for those in need. Global growth is a natural development for Cedars-Sinai, which was founded to serve the needs of the community. That community is now truly global, and so are we. Through our Global Services platform, we...

  • Emergency Medicine Physician

    52 minutes ago

    Los Angeles, United States TBWA\Chiat\Day Full time

    In the role of an Emergency Medicine Physician, you will provide concierge emergency medical care to Sollis Health patients in our clinics. This is a pivotal role as part of a growing organization providing seamless care to both adult and pediatric patients for cases that would usually be treated in a traditional emergency room. Part Time - 8a-8p - 2...

  • Inside Sales Concierge Specialist

    3 days ago

    los angeles (hollywood), United States Jason Emer, MD Full time

    POSITION TITLE: Inside Sales ConciergeREPORTS TO: Facilities & Concierge ManagerDEPARTMENT: ConciergeEXEMPTION STATUS: Full-time, Non-ExemptLOCATION: In person, LA Office. 8:30am- 5pm Monday-Friday + 1 Saturday/month for ClinicDATE: June 7th, 2024BENEFITS: Full Medical, Vision & Dental Insurance, Employee Discount, 401k Eligible Matching, Paid Time Off,...

  • Door Ambassador: Ring Concierge

    2 months ago

    Los Angeles, United States Leap Full time

    Job DescriptionJob DescriptionOur store teams are the heart of Leap and we need to find the best and brightest individuals to be the face of our Ring Concierge boutique in Century City. We are seeking Retail Door Ambassadors who are dedicated to maintaining a secure and safe environment for the clients and employees at all times. This role includes serving...

  • Concierge

    2 months ago

    Los Gatos, United States Testarossa Winery Full time

    Job DescriptionJob DescriptionDescription:Work for one of the finest wineries in the Bay Area! Testarossa Winery is a premium wine brand with a historic winery in Los Gatos, CA. Recognized for our Pinot Noir and Chardonnay, we have over 1,800 wine scores earning 90+ points! We offer a variety of guest experiences including wine tasting, events, and outdoor...

  • Luxury Residential Concierge Associate

    4 weeks ago

    Los Angeles, California, United States Action Property Management Full time

    About UsWith a rich history of over forty years, Action Property Management has established itself as the leading choice for homeowner association management. Founded in 1984, our journey began with a single client and a mission to enhance ethical and professional standards within the HOA sector. Our steadfast dedication to integrity and professionalism,...

  • Community Concierge

    2 months ago

    Los Angeles, United States The Gathering Spot Full time

    Job DescriptionJob DescriptionJob Summary:We are seeking passionate, friendly, and customer service-oriented team members to join our Community Concierge team! The Community Concierge will assist members & guests with a variety of services from daily check-in, member services, and securing reservations for onsite club amenities....

Concierge Manager

3 months ago

Los Angeles, United States Caruso Full time

The Concierge Manager for the West Los Angeles region is a guest-facing position, responsible for leading all Concierge Ambassadors, by example, to ensure five-star services and experiences. This position must be passionate about providing outstanding luxury hospitality and will be dedicated to The Grove and its valued guests. This individual’s primary duty is to deliver unparalleled service that surpasses all expectations in a professional, friendly, warm, and engaging manner. The Concierge Manager will orchestrate the flow of the lobby, foster ongoing positive relationships with tenants by delivering exceptional customer service, provide leadership support, aid the team, and train/coach staff as needed. This person oversees the property's guest and tenant experience and ensures all departments uphold the Caruso standards.

**ESSENTIAL FUNCTIONS**:

- Lead, mentor, and inspire the concierge team, cultivating a culture of excellence and continuous improvement
- Develop and train Ambassadors on creative approaches to enhance the guest experience
- Foster a team environment that motivates and sustains exceptional performance
- Serve as a liaison between management and concierge staff, ensuring clear communication and effective strategy implementation
- Interview and make hiring recommendations for Concierge positions
- Oversee staffing schedules and ensure roaming concierge duties for optimal customer service
- Solicit and address employee feedback, maintaining an "open door" policy
- Act as a brand ambassador, representing the retail center’s values and commitment to excellence in all interactions
- Maintain a thorough understanding of the Los Angeles hospitality landscape to provide exceptional service and recommendations to guests
- Direct and oversee the Caruso Signature loyalty program, ensuring effective communication of benefits to tenants and guests
- Collaborate with the Marketing team to promote Caruso and The Grove initiatives
- Develop and implement strategies to elevate concierge service, aligning with the needs and preferences of the Los Angeles community
- Curate personalized experiences and exclusive offerings by collaborating with local businesses and cultural institutions
- Stay updated on hospitality industry trends and incorporate innovative ideas into property operations
- Oversee special events, promotions, and partnerships to enhance the retail center's profile and community engagement
- Foster strong relationships with retail tenants, collaborating on initiatives to drive foot traffic and enhance guest experience
- Analyze customer feedback and market trends to identify opportunities for improvement in concierge services
- Manage guest/tenant requests to fulfill the “full service” commitment, including reservations, travel arrangements, and other services
- Perform administrative duties and manage payroll
- Execute annual budget, monthly forecasts, and expense reporting for the Concierge department
- Manage holiday activities and additional staffing for events
- Ensure all guest/tenant requests are recorded in designated data systems
- Create a supportive work environment encouraging innovation and teamwork
- Manage charitable requests and guest experience enhancements
- Uphold high standards of professionalism, integrity, and ethical conduct in concierge management
- Perform other duties as assigned

**MINIMUM REQUIRED QUALIFICATIONS**:

- Minimum of 5 years of experience in a hospitality management role, preferably within a luxury retail or hotel environment, preferred
- Strong leadership skills with the ability to mentor and motivate a diverse team
- Excellent interpersonal and communication skills to interact effectively with guests, tenants, and team members
- Proven ability to develop and implement innovative service strategies and guest experiences
- Deep knowledge of the Los Angeles hospitality landscape, including key attractions, dining options, and cultural institutions
- Demonstrated ability to collaborate with various departments and external partners to achieve organizational goals
- Proficiency in managing budgets, forecasts, and expense reports
- Strong organizational skills with attention to detail and the ability to handle multiple tasks simultaneously
- High level of professionalism, integrity, and ethical conduct in all aspects of work
- Flexibility to work varied hours, including evenings, weekends, and holidays as needed
- Enthusiasm for fostering a positive work environment that encourages teamwork, innovation, and excellence
- Commitment to maintaining confidentiality of sensitive information
- Passion for delivering exceptional service and creating memorable experiences for guests
- College degree preferred
- Able to multi-task and maintain a good temperament during high-pressure situations
- Able to push a bell cart or flatbed up to 35 pounds
- Standing, walking, and sitting up to 8 hours per day
- Ability to climb stairs
- Meets Caruso grooming standa